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Employee Benefits Support Software

Employee Benefits Support

What is Employee Benefits Support Software?

Benefits support software solutions are implemented to assist employees with getting the most out of their benefits. These systems not only inform employees about different benefit options, but they also provide personalized benefits recommendations and offer guidance throughout the benefit enrollment process. Benefits support software solutions typically empower employees to view, update, and manage their personal information, documents, and benefit plans. They accomplish this by providing users with access to self-service tools, dashboards, and employee portals. Utilized by HR departments across industries, benefits support software solutions save organizations time and money by aiding in the administration of benefits packages.

Common Features

  • Dashboards and Reporting
  • Self Service Portal
  • Best-Fit Benefits
  • Insurance Management
  • Health Savings Account
  • Integration
  • Claims Management
  • Chatbot
  • Mobile
  • Health Profile
  • Compliance Management
  • Data insights
  • Employee self service
  • Data Sharing

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Top Employee Benefits Support Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

BambooHR

BambooHR

Composite Score
7.9 /10
CX Score
7.9 /10

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset—your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Enables Productivity

Products below are ineligible for awards due to insufficient recent reviews

Virgin Pulse Inc.

Virgin Pulse Navigate

Composite Score
8.3 /10
CX Score
8.0 /10

Seamlessly embedded within the Homebase for Health experience, VP Navigate is a daily use solution that empowers members to become active healthcare consumers and make true value-based decisions around their health.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Performance Enhancing
Castlight Health

Castlight Navigation

Composite Score
7.2 /10
CX Score
7.1 /10

Castlight Navigation for Employers is a high-tech and high-touch navigation built for employees to stay healthy, engaged, and productive. This health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to a comprehensive app for all health needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements
bswift

bswift

Composite Score
7.1 /10
CX Score
7.3 /10

bswift's innovative, highly configurable software delivers more bang for your buck than traditional outsourcing and ERP vendors that require costly installation, customization and development. And our best-in-class technology is backed by a dedicated team of benefits and health care experts who not only provide knowledgeable customer service, but also share industry insights, best practices, ideas and suggestions for making your benefits — and your business — work better.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
6.4 /10
CX Score
6.2 /10

ALEX Go, formerly Picwell DX, provides employees with personalized benefits guidance - anytime, anywhere, from any device. Picwell DX is an AI-powered benefits decision support solution that educates and guides employees to the best health insurance plans for their needs.

Forma Inc.

Forma

Composite Score
6.2 /10
CX Score
6.6 /10

Forma (formerly Twic) is a life benefits platform that enables modern companies to design and scale flexible, global benefits programs with options that fit employee’s lives, from health and wellbeing to lifestyle.

Pros

  • Performance Enhancing
  • Unique Features
  • Client's Interest First
  • Generous Negotitation

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring
Composite Score
6.1 /10
CX Score
6.0 /10

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

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