Use this training deck to help your managers understand and resolve conflict constructively and efficiently.

The training will help managers:

  • Understand when conflict is appropriate and useful.
  • Gain awareness of their typical approach to conflict and identify blind spots and hidden strengths.
  • Learn the situations in which each conflict approach is appropriate to use.
  • Identify signs that their team is struggling with conflict and apply conflict resolution skills to team conflicts.
  • Document their goals for future development.

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