- Job descriptions are the foundation of a variety of HR initiatives, from recruitment to workforce planning. They also drive job clarity for employees, resulting in greater employee engagement, performance commitment, and intent to stay.
- In addition to supporting HR initiatives and providing job clarity, job descriptions act as proof of legal compliance (or non-compliance) in labor law cases.
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Our Advice
Critical Insight
- The importance of job descriptions is frequently minimized or overlooked; they are seen as a “necessary evil” and pushed behind the “important” tasks. This second-class status has resulted in an ad hoc approach to the design and maintenance of job descriptions, and inconsistency is commonplace.
- Job clarity is rare for those employees with out-of-date or ad hoc job descriptions, often causing a reduction in engagement and commitment. Furthermore, inaccuracy in individual job descriptions creates an inability to make accurate job comparisons, which are necessary for a variety of crucial HR initiatives, including compensation decision-making.
Impact and Result
- A structured approach to job description design and maintenance is crucial to optimal business operation. This requires that a job description template is designed, guidelines are set, and training for both managers and HR staff is provided. In addition to driving effectiveness, this will streamline the job description creation process and maximize efficiency.
- To further maximize the effectiveness of job descriptions for all HR areas, the job description template can be designed to include competencies the organization has developed: core, function-specific, and/or leadership competencies.
Workshop: Write Effective Job Descriptions
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Make the Case & Prepare to Write Job Descriptions
The Purpose
- Make the case for a standard approach to job description creation and maintenance.
- Enable measurement of job description project success.
- Create a template for use in the creation of all job descriptions.
Key Benefits Achieved
- Gathered data to measure job description program success.
- Created a project team and customized the job description templates.
- Clarified the role of job descriptions in complying with labor laws.
Activities
Outputs
Determine data points to track project success.
- Plan measures for use in the Metric Tracking Tool.
Create a project team for the crafting of job descriptions.
- Set the project team for job description completion.
Determine if you need competencies in your job descriptions.
- Begin to customize the Job Description Template.
Make a plan for job description storage and retention.
- Document your approach to job description storage and retention.
Module 2: Populate Individual Job Descriptions
The Purpose
- Gather internal and/or external job information.
- Review and customize the job description template.
- Establish administration guidelines.
Key Benefits Achieved
- Gathered job information to assist your creation of individual job descriptions.
- Gained advice for completing all the fields of the job description.
- Drafted a process for completing job descriptions.
Activities
Outputs
Determine the internal and external data that will be used to gather job information.
- Prioritize job information sources.
Review the job description template and gain tips for effectively completing them.
- Complete customization of the Job Description Template.
Customize and finalize your job description template.
Establish manager process guidelines.
- Write manager process guidelines including: responsibility, approval process, governing laws and regulations; and planned activities and milestones.
Module 3: Plan for Ongoing Success
The Purpose
- Design a communication plan.
- Create and customize manager training material.
- Set rules around job description review.
Key Benefits Achieved
- Determined and outlined any necessary job description training and communication.
- Identified a timeline and key triggers for job description review.
Activities
Outputs
Create and customize manager training material on effectively completing job descriptions.
- Training Deck: Train Managers to Write Effective Job Descriptions
Identify changes in PESTL environmental factors that could impact job descriptions.
- Create a timeline for job description reviews and refreshes.