Senior Management Expectation Survey

Author(s): Jennifer Perrier, Kamila Pizon

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Effective communication between HR and senior management is key in ensuring that the HR department fulfills its role within the organization. Distribute this survey to senior management to determine if your HR department is meeting expectations in the areas of:

  • Financial management.
  • Service delivery.
  • HR's contribution to corporate strategy.
  • HR leader's personal effectiveness.

Often, HR makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. Don't waste time and money fixing low priority problems while ignoring the larger ones that frustrate the business.

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