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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers

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Tools & Templates

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Master Difficult Conversations Handbook Use this handbook to provide training participants with a takeaway guide for handling challenging conversations.
Role Plays: Master Difficult Conversations Use this guide to train managers to practice navigating difficult conversations as a part of the Master Difficult Conversations training deck.
AI in HR Primer Use this primer for guidance on the use of advanced technology in HR, such as artificial intelligence.
Run a Virtual or Hybrid Meeting Checklist A handy, one-page reference for your employees to help them run better virtual and hybrid meetings.
Meeting Type Decision Flowchart Use this decision tool to choose between scheduling an onsite, virtual, or hybrid meeting.
Emotional Intelligence Handbook This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.
Emotional Intelligence Scenario Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.
Emotional Intelligence Knowledge Check Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.
Microlearning: Effective Virtual Meetings Learn what to do before, during, and after a virtual meeting to ensure it is an effective use of everyone’s time.
Negotiate With Empathy Handbook This handbook will allow participants to take notes and complete activities during the Negotiate With Empathy training.