Work Environment

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Discovery Interview Guide Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
Journey Map Template Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
Employee Experience Project Planning Template Use this template to document employer and employee needs from the employee lifecycle.
Role Plays: Foster Effective Feedback in the Workplace Use these role play scenarios during employee and manager training on effective feedback skills to give them practice with all feedback actions and directions.
Standard Participant Training Session Evaluation Template Participant reaction is the key to measuring the initial satisfaction of the training session, determining which areas are working, and which areas require improvement.
Develop a Targeted Flexible Work Program Create a customized flexible work program based on the unique needs of employees to attract and retain talent.