High-Impact Leadership: Train Managers in the Art of Decision Making

Use a systematic process to make optimal decisions.

Onsite Workshop

Without a structured approach to decision making, organizations face:

  • A high decision failure rate.
  • Lack of stakeholder buy-in.
  • Bias, groupthink, and analysis paralysis.

By training managers to use a structured approach to decision making, organizations can:

  • Achieve greater decision-making success and significant business outcomes.
  • Avoid judgment traps and bias.
  • Drive overall decision consistency.

Module 1: Understand the Importance of Decision Making

The Purpose

  • Understand the importance of decision making and the value of optimization.

Key Benefits Achieved

  • Understand McLean & Company’s Decision Making Model.
  • Learn why strategic decision making will benefit your organization.

Activities: Outputs:
1.1 360 degree review of strategic decision making
  • Decision making gaps based on 360 results
  • Understanding of the key process in strategic decision making

Module 2: Identify the Problem and Define Objectives

The Purpose

  • Problem identification to separate symptoms from underlying problems.

Key Benefits Achieved

  • Process to work through problem identification.

Activities: Outputs:
2.1 Identify the problem
  • Symptom vs. problem identification and building objectives

Module 3: Establish Decision Criteria

The Purpose

  • Common methods and techniques for establishing decision criteria.

Key Benefits Achieved

  • Alternative evaluation methods.

Activities: Outputs:
3.1 Alternative evaluation
  • Understanding and practicing evaluation methods

Module 4: Generate and Evaluate Alternatives

The Purpose

  • Understand the benefits of group decisions.
  • Use creative brainstorming.
  • Evaluate alternatives using decision criteria.
  • Understand bias and groupthink.

Key Benefits Achieved

  • Evaluate alternatives using decision criteria. 

Activities: Outputs:
4.1 Understand the power of group decisions, creative brainstorming, and decision criteria.
  • Ability to generate various alternatives and evaluate them
4.2 Types of judgment errors and biases
  • Understanding of eight common types

Module 5: Select an Alternative and Implement

The Purpose

  • Make the final decision and document the decision criteria.

Key Benefits Achieved

  • Documentation of the final decision. 

Activities: Outputs:
5.1 Decision-Making Case Study
  • Thorough understanding of the decision-making process through case study work

Module 6: Evaluate the Decision

The Purpose

  • Evaluate decision once it is implemented for lessons learned.

Key Benefits Achieved

  • Post-mortem on decisions will determine the value of the decision, as well as lessons learned. 

Activities: Outputs:
6.1 Individual Development Plan
  • Action plan for ongoing decision-making development

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