Drive Engagement Through Interdepartmental Collaboration

Transition from a non-collaborative environment to one that drives innovation and results across departments.

Onsite Workshop

Failure to improve your interdepartmental collaboration results in:

  • Departments not working collaboratively, which impacts morale and productivity.
  • Senior management in various departments come to HR for help with facilitating resolutions to issues they are facing with other departments.
  • An overly competitive environment, where employees are more concerned with meeting their individual needs than the goals of the organization.

Improving the level of interdepartmental collaboration occurring in your organization will result in:

  • Improved levels of innovation as employees are more open to sharing ideas and insights.
  • Higher employee engagement and morale. A transparent and collaborative work environment leads to higher job satisfaction.
  • Improved levels of productivity. Departments that have systems for clear communication and expectations are able to efficiently work together to complete projects and achieve business goals.
  • Greater process efficiency as departments are more likely to share best practices.

Module 1: Make the case to improve the level of interdepartmental collaboration in the organization

The Purpose

  • Understand what interdepartmental collaboration is and is not.
  • Understand the benefits and reasons for supporting interdepartmental collaboration.

Key Benefits Achieved

  • Gain a clear definition of collaboration.
  • Be prepared for resistance to your collaboration initiatives.

Activities: Outputs:
1.1 Brainstorm – What is Collaboration?
1.2 Discussion to level set what is meant by HR outsourcing.
  • Level set the interdepartmental collaboration discussion.

Module 2: Identify the causes of poor interdepartmental collaboration

The Purpose

  • Understand where you should focus your energy to improve the level of interdepartmental collaboration in your organization.

Key Benefits Achieved

  • Synthesis of opinions across departments.
  • Identification of key pain points.

Activities: Outputs:
2.1 Use voting cards to assess your current state and determine the issues that are hindering interdepartmental collaboration.
  • Identification and prioritization of key pain points causing low levels of collaboration.
  • Comparison of results to the assessment across departments.

Module 3: Develop an action plan for creating a collaborative culture

The Purpose

  • Develop an action plan for aligning your organizational values and structure with collaboration.

Key Benefits Achieved

  • A defined action plan for creating a collaboration culture.

Activities: Outputs:
3.1 Name your values discussion.
  • Understand if your values support or impede collaboration. Determine if changes need to be made and document next steps.
3.2 Draw your organizational structure.
  • Determine how your organizational structure needs to be altered and document next steps.

Module 4: Develop an action plan to align your behaviors with your collaborative goals

The Purpose

  • Develop an action plan for getting your leadership on board with interdepartmental collaboration.
  • Ensure that communication systems are supporting you collaborative goals.

Key Benefits Achieved

  • A defined action plan for improving collaborative behaviors.

Activities: Outputs:
4.1 Ranking exercise of leadership traits.
  • Understand if your leadership team is demonstrating collaborative behaviors.
  • Develop an action plan to improve your leaders’ behaviors.
4.2 Start/Stop/Continue exercise to take stock of communication practices.
  • Determine how your communication practices need to be altered and document next steps.

Module 5: Develop an action plan to align your practices with collaboration

The Purpose

  • Develop an action plan for aligning performance management with your collaborative goals.
  • Ensure that your compensation practices are rewarding collaborative behaviors.

Key Benefits Achieved

  • A defined action plan for improving collaborative practices.

Activities: Outputs:
5.1 Draw your ideal employee.
  • Understand if your performance management is evaluating against the collaborative behaviors you want to see.
  • Develop an action plan to improve your performance management practices.
5.2 Discuss if your performance management and compensation practices are aligned to your ideals.
  • Determine if compensation practices need to be altered to support and reward collaboration and document next steps.

Module 6: Evaluate the effectiveness of your collaboration initiative

The Purpose

  • Determine metrics to track for measuring the success of your collaboration initiatives.
  • Use McLean & Company’s KPI Tracking Tool to record your metrics.

Key Benefits Achieved

  • Understand if your collaboration initiatives were successful and where you need to focus more energy.

Activities: Outputs:
6.1 Brainstorm potential metrics and methods for evaluating the success of your initiatives and the level of interdepartmental collaboration occurring.
  • Identify key metrics based on your action items to measure the success of your initiatives.
  • Use the KPI Tracking Tool to track and monitor your progress and identify and address any issues.

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