Real Work Application of AI in HR

In today's rapidly evolving workplace landscape, People teams are navigating two seemingly contradictory narratives: The critical need to address the well-being crisis affecting managers and employees, and the parallel rise of AI and automation, which is often discussed as a replacement for human roles.  On one hand, the well-being crisis demands immediate action—burnout, mental health challenges, and increasing workloads are creating a workforce in need of care, empathy, and support. On the other hand, AI and automation are being heralded as the future of work, bringing efficiency but also raising fears of job displacement.

Through this lens, we will ask the provocative question: Should we be focusing on caring for our people or preparing to replace them? Is there a world where these two objectives can coexist? Can People & Culture leaders champion both the human-centric approach to employee well-being while embracing the opportunities AI brings to enhance, rather than replace, the workforce?