What is Zuora CPQ?
Zuora CPQ lets you sell and nurture subscriptions without breaking your sales and customer care processes. Subscription businesses today are shifting from configuring a product to configuring a deal. Deals are a mixed bag of different charge models, contract durations, billing frequencies and more. With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
76 Likeliness to Recommend
95 Plan to Renew
1
Since last award
62 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zuora CPQ?
Pros
- Altruistic
- Respectful
- Effective Service
- Performance Enhancing
Cons
- Under Delivered
- Less Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Renewal Management
Rules Engine
Multi Currency
Catalog Management
Visual Configuration
Product and Service Configuration
Reporting and Analytics
Guided Selling
Quote Development and Administration
Application Integration
Discounting Management
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Vendor Support
Zuora CPQ Reviews
Marianne d.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Great for tough transactions
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
We have been able to simplify subscriptions and invoicing at the same time, which has significantly reduced the total cost of running the business. It offers a very fast value of the work. Standard personalization enables all users to develop quick and practical solutions to enhance the overall job.
What is your favorite aspect of this product?
Zuora is being used in a very beneficial way. I've tried a lot of interactive training materials, but theirs are among the finest. Any salesperson can easily pick it up and utilize it since it is so comprehensive. Now that we have information about our possibilities in one location, we are using this to complete new agreements. We can modify things right away thanks to it.
What do you dislike most about this product?
The information that can be expressed on invoices is restricted and untidy. Instead of being more comprehensive, customer service works too hard to close the case swiftly. Although functional, it still requires improvement. Because there are so many layers of complexity, it takes many clicks to eventually accomplish what I want. Numerous reports and capabilities are available, however, they might be challenging to use and understand.
What recommendations would you give to someone considering this product?
If you have a staff to handle Zuora and concentrate just on one application, it's fantastic. Zuora CPQ helps sales teams close complicated agreements including various charge models, contract lengths, billing frequency, and other factors. Zuora offers versatility with product changing, allows changes in quantity or pricing, and delivers all configuration information on a single screen.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Inspires Innovation
Deev P.
- Role: C-Level
- Industry: Other
- Involvement: Initial Implementation
Submitted Dec 2021
CPQ is very good and easy.It saves time
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
Don't know about other products
What is your favorite aspect of this product?
Approval process
What do you dislike most about this product?
Product structure
What recommendations would you give to someone considering this product?
Not any specific
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
nagesh m.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Awesome Experience to work with
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
It helps for manufacturers use self-service, guided (and remote) selling to accurately configure complex products and services for prospective customers.
What is your favorite aspect of this product?
It is used by all types of manufacturing companies
What do you dislike most about this product?
Nothing, it sounds good everywhere
What recommendations would you give to someone considering this product?
Its having case studies range from robust configurators for robotics and heavy vehicles and other types of products including truck cabs, elevators, machinery, and Medtech.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
