What is Zulip?
Zulip is designed around conversations that are labeled with topics, to make communication organized and efficient. It’s easy to get an overview of what conversations are happening, and to read one conversation at a time.
Company Details
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Get AssistanceZulip Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
97 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zulip?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Granular Access Management
Notifications
Search
File Sharing Collaboration
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Zulip Reviews
Joshua D.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
Independent, generous, and organized.
Likeliness to Recommend
What differentiates Zulip from other similar products?
Zulip stands out in its message organization model, access management, commitment to privacy, and generosity for education users. Compared to Slack, Teams, or Discord, Zulip understands communication should be organized at different levels of abstraction: channels group similar topics, and threaded topics should be focused on specific conversations that can be marked complete when done. It's the best of IM and email combined, and no other messaging software comes close to this level of clarity and organization. Also, it was super easy for me as an academic running a research lab to request free access to the Zulip Cloud Standard tier!
What is your favorite aspect of this product?
I love everything about Zulip. It does what it came to do (instant messaging for teams) very well, doesn't try to shove extra features in that don't make sense (e.g., tons of emphasis on chatbots, AI, etc.) and packages it all in a very usable, settings/management-rich interface. The company is also very generous to be providing Zulip Cloud Standard to my academic lab for free, which I'm grateful for.
What do you dislike most about this product?
I genuinely have no complaints. This software does exactly what I want it to do.
What recommendations would you give to someone considering this product?
I can't speak to what using this at an organization of hundreds or thousands of people would be like, but Zulip is the ideal, hands-down best choice for small teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fintan H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Easy to have instant but focused discussions
Likeliness to Recommend
What differentiates Zulip from other similar products?
It combines the organisation of mailing lists with the speed of instant messaging
What is your favorite aspect of this product?
I can have focused discussions without the context getting lost in intermediate messages, like on other IM platforms like Discord or Slack
What do you dislike most about this product?
There's nothing I dislike
What recommendations would you give to someone considering this product?
Give it a real chance and get used to the different flow it provides
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David W.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Zulip has been fantastic for the Rust project!
Likeliness to Recommend
What differentiates Zulip from other similar products?
Zulip's threaded chat model is ideal for software engineering project, particularly large open source projects with lots going on at once. It makes it practical for team members to keep on top of relevant conversations.
What is your favorite aspect of this product?
Zulip has been incredibly responsive to requests and feedback from the Rust project and have implemented features that we've been interested in.
What do you dislike most about this product?
Zulip's interface has gotten a lot better in recent years but is still a little confusing to new users.
What recommendations would you give to someone considering this product?
It's open source, so give it a go and see what you think.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
