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ZoomInfo Technologies Inc

Zoominfo OperationsOS

Composite Score

7.9 /10

CX Score

8.1 /10

30 Reviews Write a Review

What is Zoominfo OperationsOS?

RingLead offers a complete end-to-end suite of products to clean, protect and enhance company and contact information, leading to improved organizational efficiency, reliable business intelligence, and maximized ROI on CRM and marketing automation investments.

Company Details

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Awards & Recognition

Zoominfo OperationsOS won the following awards in the Data Quality category

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3 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

Zoominfo OperationsOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoominfo OperationsOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoominfo OperationsOS?

0% Negative

3% Neutral

97% Positive

Pros

Performance Enhancing
Enables Productivity
Saves Time
Respectful

Feature Ratings

Average 84

Usability

Data Source Connectivity

Data Matching

Data Cleansing

Record Deduplication

Record Management

Data Enrichment

Data Profiling

Geocoding

Data Monitoring and Administration

Data Integrity

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Zoominfo OperationsOS Reviews

Marc L.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic! This helped clear 50,000 duplicates

Likeliness to Recommend

9 /10

What differentiates Zoominfo OperationsOS from other similar products?

The deduplication rule set was very specific to fit our needs. From there we were able to implement a list import process that fit our territory assignments

What is your favorite aspect of this product?

The list import functionality was great. I used it every day

What do you dislike most about this product?

The user interface looks old

What recommendations would you give to someone considering this product?

I would recommend getting your team involved as early in the implementation process as possible. Ringlead's team did a great job setting up meetings and making sure we knew how to fit this tool into our use case.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Jon O.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Repeat customer - great platform, great support!

Likeliness to Recommend

9 /10

What differentiates Zoominfo OperationsOS from other similar products?

I find RingLead very easy to use. The interface is intuitive, the capabilities are all that I need, and the onboarding support was a great experience.

What is your favorite aspect of this product?

The ease of use, and the full extent of options available to cleanse and manage Salesforce data.

What do you dislike most about this product?

It used to be even easier to use - but I've learned to appreciate the new interface, and all of the additional functionality that comes with it. I've been a customer for several years now, and have found that the sales team was very flexible based on the repeated times I've brought RingLead into new companies. I'm not sure how much the new owners will affect pricing and flexibility.

What recommendations would you give to someone considering this product?

I've never been disappointed with RingLead, and haven't found a need to explore alternatives.

Pros

Enables Productivity
Trustworthy
Effective Service
Caring

Bruce H.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Absolute best in class for master data management.

Likeliness to Recommend

10 /10

What differentiates Zoominfo OperationsOS from other similar products?

The breadth and depth of features.

What is your favorite aspect of this product?

The way it allows us to execute our master data management strategy.

What do you dislike most about this product?

Needs more reporting and alerts/triggering.

What recommendations would you give to someone considering this product?

If you lack a Salesforce MDM stragegy, definitely give this product a thorough look.

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

How We Deliver

Zoominfo OperationsOS

What is Zoominfo OperationsOS?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Zoominfo OperationsOS Ratings

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoominfo OperationsOS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Usability Includes business-oriented interface made available to business and technical users in a manner relevant to their role.

Data Source Connectivity Includes abiity to connect to a wide selection of data source types and systems.

Data Matching Includes fuzzy matching, data comparison, and data merging.

Data Cleansing Includes data auditing, workflow specification, post-processing, and controlling. such as address standardization and the correction of known invalid values.

Record Deduplication Identity resolution is the process of linking various records and is the main engine for record deduplication, which can enable some aspects of data cleansing.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Data Enrichment Includes the enhancement of the value of internally held data by appending related attributes from external sources .

Data Profiling Includes statistical analysis of data values to evaluate the frequency, distribution and completeness of data.

Geocoding Includes geo-referencing, address validation and verification, data mapping, and data append.

Data Monitoring and Administration Includes ability to continuously monitored data quality rules, as well as generate alerts to notify data stewards when they need to address an issue.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Zoominfo OperationsOS Reviews

Marc L.

Fantastic! This helped clear 50,000 duplicates

Likeliness to Recommend

Pros

Jon O.

Repeat customer - great platform, great support!

Likeliness to Recommend

Pros

Bruce H.

Absolute best in class for master data management.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Usability

Data Source Connectivity

Data Matching

Data Cleansing

Record Deduplication

Record Management

Data Enrichment

Data Profiling

Geocoding

Data Monitoring and Administration

Data Integrity

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement