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What is Zoom Spaces?
The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
89 Plan to Renew
Up
1
Since last award
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 83%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 89%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Spaces?
Pros
- Client Friendly Policies
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Corporate and Internal Communication
Streaming/Broadcast
Centralized Display Management
Security
Integration
Access Permissions Management
Mobile Access
Content Management
Extensibility
Cloud-Based
Device Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Vendor Support
Breadth of Features
Ease of Customization
Zoom Spaces Reviews

Ashley S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jan 2024
Commonly used, recognizable
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Zoom took off during Covid and it is an easily recognizable brand that has built a reputation for being used by many businesses.
What is your favorite aspect of this product?
it is easy to use and navigate. It has a simple layout so it's not like it's easy to get confused as to what features do what.
What do you dislike most about this product?
Some updates take a long time and pop up at the last minute.
What recommendations would you give to someone considering this product?
Use Zoom space for its ease of use and the reputation of the brand.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
- Role: Student Academic
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2023
Good product
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Muhammad Z.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2023
Communication Software
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Zoom rooms is used for meeting and collaboration with team members. Zoom has following features which differentiate this software with others like document sharing, chat feature, HD video conference and screen sharing by host.
What is your favorite aspect of this product?
Document sharing. HD video call Host has full control over the meetings. Chat and hand raise option. Screen sharing option.
What do you dislike most about this product?
Stable internet connection is needed to use this software and mobile version of zoom has limited feature as compared to desktop version.
What recommendations would you give to someone considering this product?
It saves you cost of traveling as this software provides the platform to connect each other face to face HD video calling any time any where.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing