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Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.1 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

89 Plan to Renew

Up 1
Since last award

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
86%
Conflict Resolution:
90%
Strategy & Innovation:
89%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

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4% Negative
2% Neutral
94% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 79

Corporate and Internal Communication

88

Streaming/Broadcast

81

Centralized Display Management

80

Security

80

Integration

79

Access Permissions Management

78

Mobile Access

78

Content Management

78

Extensibility

75

Cloud-Based

75

Device Management

75

Vendor Capability Ratings

Average 78

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Quality of Features

79

Business Value Created

79

Ease of Data Integration

77

Vendor Support

77

Breadth of Features

77

Ease of Customization

71

Zoom Spaces Reviews

Ashley S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Commonly used, recognizable

Likeliness to Recommend

8 /10

What differentiates Zoom Spaces from other similar products?

Zoom took off during Covid and it is an easily recognizable brand that has built a reputation for being used by many businesses.

What is your favorite aspect of this product?

it is easy to use and navigate. It has a simple layout so it's not like it's easy to get confused as to what features do what.

What do you dislike most about this product?

Some updates take a long time and pop up at the last minute.

What recommendations would you give to someone considering this product?

Use Zoom space for its ease of use and the reputation of the brand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Good product

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Muhammad Z.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Communication Software

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom rooms is used for meeting and collaboration with team members. Zoom has following features which differentiate this software with others like document sharing, chat feature, HD video conference and screen sharing by host.

What is your favorite aspect of this product?

Document sharing. HD video call Host has full control over the meetings. Chat and hand raise option. Screen sharing option.

What do you dislike most about this product?

Stable internet connection is needed to use this software and mobile version of zoom has limited feature as compared to desktop version.

What recommendations would you give to someone considering this product?

It saves you cost of traveling as this software provides the platform to connect each other face to face HD video calling any time any where.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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