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Zoho Vault Logo
Zoho Vault Logo
Zoho

Zoho Vault

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Zoho Vault
8.3 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Autosave and Autofill

89

Vault for Each User

88

End User Self Serve

88

Credential Management

87

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Single Sign-On (SSO)

86

Encryption and Decryption

86

Work and Personal

85

Data Tracking and Audit Trail

85

Password Generator

85

Vendor Capability Ratings

Average 81

Ease of Customization

84

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

82

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Breadth of Features

80

Vendor Support

79

Availability and Quality of Training

78

Zoho Vault Reviews

Naomi G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Password Management Made Easy

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

Zoho Vault is the very best when it comes to password management. It's very secure but easy to access. It's affordable too and available on all devices

What is your favorite aspect of this product?

I like that Zoho Vault is an affordable software This tool is highly secure It makes storing passwords and retrieving them easy

What do you dislike most about this product?

No regrets as Zoho Vault has been the software best that we hoped for

What recommendations would you give to someone considering this product?

For password management, I recommend Zoho Vault. It's affordable, secure and easy to use besides being readily accessible.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

John H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great add-on if you're using the Zoho Suite!

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

There isn't much. It does everything that programs like LastPass do. The only real advantage comes in whether or not you're already in the Zoho suite of applications.

What is your favorite aspect of this product?

Easy sign ons

What do you dislike most about this product?

The Chrome extension can be a little buggy.

What recommendations would you give to someone considering this product?

Do your research. Test and compare various providers and make the choice that makes the most sense for your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Himanshu G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

It is a nice product with reasonable pricing

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

The uniqueness of the product makes it a different value altogether.

What is your favorite aspect of this product?

Implementation

What do you dislike most about this product?

Process is time consuming

What recommendations would you give to someone considering this product?

It is a good product and can save cost

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

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