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Zoho Corporation

Zoho Vault

Composite Score

8.2 /10

CX Score

8.6 /10

55 Reviews Write a Review

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details

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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

3 Top Rated Capabilities

10 Top Rated Features

2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

2 Top Rated Capabilities

6 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

1 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

4
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative

10% Neutral

90% Positive

Pros

Reliable
Enables Productivity
Caring
Respectful

Feature Ratings

Average 84

Password Generator

Multi-Factor Authentication (MFA)

Credential Management

Access From Multiple Devices

Work and Personal

End User Self Serve

Vault for Each User

Encryption and Decryption

Team Management

Data Tracking and Audit Trail

Single Sign-On (SSO)

Vendor Capability Ratings

Average 80

Business Value Created

Ease of IT Administration

Ease of Implementation

Quality of Features

Vendor Support

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Zoho Vault Reviews

Role: C-Level
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Easy to use but not free. Helps remember passwords

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kedir s.

Role: Information Technology
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Efficient and easy to use , but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

Ease of access

What is your favorite aspect of this product?

User friendly and efficient

What do you dislike most about this product?

None it is genuinely good product

What recommendations would you give to someone considering this product?

Go for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Arun kumar T.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Safe and secure product

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

it is very affordable product which makes it unique to it's competition.

What is your favorite aspect of this product?

It has multi factor authentication facility which makes it the safest application to use. The password storage is safe here.

What do you dislike most about this product?

Sometimes,it feels frustrating to do so many authentication process.

What recommendations would you give to someone considering this product?

It is the safest tool, if you really concerned about password storage then you should try it.

Pros

Respectful
Helps Innovate
Reliable
Enables Productivity

How We Deliver

Events

Zoho Vault

What is Zoho Vault?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Zoho Vault Ratings

87 Likeliness to Recommend

90 Plan to Renew

4 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Zoho Vault?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Generator Software includes the ability for users to generate strong passwords.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Credential Management Software provides credential management and retrieval functionality.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Vault for Each User Each user has access to their own password vault.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Team Management Create and manage team members. Items can be shared across team members.

Data Tracking and Audit Trail In addition to reporting, the ability to provide audit trail on data and details tracked.​

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Zoho Vault Reviews

Easy to use but not free. Helps remember passwords

Likeliness to Recommend

Pros

Kedir s.

Efficient and easy to use , but a bit pricey

Likeliness to Recommend

Pros

Arun kumar T.

Safe and secure product

Likeliness to Recommend

Pros

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4
Since last award

Feature Ratings

Password Generator

Multi-Factor Authentication (MFA)

Credential Management

Access From Multiple Devices

Work and Personal

End User Self Serve

Vault for Each User

Encryption and Decryption

Team Management

Data Tracking and Audit Trail

Single Sign-On (SSO)

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Quality of Features

Vendor Support

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training