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Zoho

Zoho Vault

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Zoho Vault
8.3 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Autosave and Autofill

89

Vault for Each User

88

End User Self Serve

88

Credential Management

87

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Single Sign-On (SSO)

86

Encryption and Decryption

86

Work and Personal

85

Data Tracking and Audit Trail

85

Password Generator

85

Vendor Capability Ratings

Average 81

Ease of Customization

84

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

82

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Breadth of Features

80

Vendor Support

79

Availability and Quality of Training

78

Zoho Vault Reviews

Kedir s.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Efficient and easy to use , but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

Ease of access

What is your favorite aspect of this product?

User friendly and efficient

What do you dislike most about this product?

None it is genuinely good product

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arun kumar T.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Safe and secure product

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

it is very affordable product which makes it unique to it's competition.

What is your favorite aspect of this product?

It has multi factor authentication facility which makes it the safest application to use. The password storage is safe here.

What do you dislike most about this product?

Sometimes,it feels frustrating to do so many authentication process.

What recommendations would you give to someone considering this product?

It is the safest tool, if you really concerned about password storage then you should try it.

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

Marik M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Really amazing and reliable!

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

The one click login feature.

What is your favorite aspect of this product?

One-click login

What do you dislike most about this product?

The need for approval to share own password.

What recommendations would you give to someone considering this product?

Get it. Absolutely, get it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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