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Zoho Vault Logo
Zoho Vault Logo
Zoho

Zoho Vault

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Zoho Vault
8.3 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Autosave and Autofill

89

Vault for Each User

88

End User Self Serve

88

Credential Management

87

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Single Sign-On (SSO)

86

Encryption and Decryption

86

Work and Personal

85

Data Tracking and Audit Trail

85

Password Generator

85

Vendor Capability Ratings

Average 81

Ease of Customization

84

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

82

Business Value Created

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Breadth of Features

80

Vendor Support

79

Availability and Quality of Training

78

Zoho Vault Reviews

Rishabh J.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Authentic encryption at valuable price

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

Zoho Vault provides AES-256 Encryption that is unique in this segment. It helps user to access data very conveniently and efficiently with effective encryption. It is very user friendly and easy to use. Its availability in all the OS such as Android, IOS and Windows gives user extra benefit to use and access Zoho Vault anytime with ease. Its availability in application format gives an extra edge. It helps a team a team to share sensitive passwords with encrypted authentication.

What is your favorite aspect of this product?

Sharing sensitive Passwords within a team without fear of it being leaked.

What do you dislike most about this product?

UI and availability on Internet Explorer is a disadvantage for ZOHO Vault. Data shared in server is not stored, if something is missed it is not possible to rollback anything.

What recommendations would you give to someone considering this product?

It is very efficient and authentic Product that is used to protect Password sharing.

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Fair

Cons

  • Slower Product Innovation
  • Vendor's Interest First
  • Under Delivered
  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Good product with good performance.

Likeliness to Recommend

8 /10

Pros

  • Transparent
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayuresh G.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Superb product!!

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

Share passwords across groups, Create custom alerts based on password policy, Emergency access for all business passwords

What is your favorite aspect of this product?

Secure every password, Secure, simple password sharing, Import passwords from external files, Bulk share passwords and password folders, Manage everyone's access.

What do you dislike most about this product?

Not yet its good.

What recommendations would you give to someone considering this product?

They can explore as much as they can as ZOHO Vault having huge features.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

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