What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Branching and Logic
Templates & Question Library
Collaboration
Data Analysis and Visualization
Role and User Management
Customizable Branding
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
Jack M.
- Role: Human Resources
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2021
Surveys to expand knowledge by Zoho
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
One of the things that differentiate this tool from other similar ones is that it is much more complete in terms of functionalities. Since it allows us to evaluate each aspect when designing a survey or form and thus have a better analysis capacity.
What is your favorite aspect of this product?
One of the aspects of this tool that I like the most and it is very useful to have. It is the option that allows us to send studies automatically as a reminder. We use this when we notice that the study has not met the minimum quota of participants required for completion. I also really like that the platform has its own data analysis system. This helps us determine what the best answers are.
What do you dislike most about this product?
One of the negative aspects that I could notice about the "Zoho Survey". It is that sometimes I find encoding errors in the URL links when they are personalized for that reason I prefer not to make any changes to them and keep the original.
What recommendations would you give to someone considering this product?
This magnificent tool will allow you to know and have a better knowledge about market attitudes and their requirements. For this reason I would recommend any product that comes from Zoho.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joseph G.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2021
Easy To Use and Makes Surveying Easy
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
There is really nothing unique about this tool. Maybe the cost which is affordable
What is your favorite aspect of this product?
Creating and running surveys is easy which helps in research and getting feedback either internal or from clients. Zoho Survey is also easy to use
What do you dislike most about this product?
The tool has less templates. Otherwise, everything else works well and I have no complains
What recommendations would you give to someone considering this product?
If you are not using Zoho Survey, then I do not know what you are using. The tool is affordable and effective.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Njambi K.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2021
Survey and Feedback Made Easy With Zoho Survey
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
The tool is unique in that integration is easy. Creating and managing surveys is easy as well
What is your favorite aspect of this product?
Integrating the tool with other Zoho products is easy and the existence of templates makes creating surveys easy The tool is affordable and easy to customize
What do you dislike most about this product?
Zoho Survey offers all we need in a modern survey tool. My experience has been great and therefore no complains whatsoever
What recommendations would you give to someone considering this product?
I recommend Zoho Survey for all business. It is amazing when it comes to collecting feedbacks.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity