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Zoho

Zoho Survey

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Survey
8.8 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Company Details


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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

91

Branching and Logic

89

Templates & Question Library

89

Collaboration

88

Data Analysis and Visualization

88

Role and User Management

88

Customizable Branding

88

Multi-Channel Distribution

87

APIs and Integration

87

Multi-Media Support

85

Mobile Support

85

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

90

Business Value Created

89

Usability and Intuitiveness

89

Ease of Customization

88

Breadth of Features

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Vendor Support

85

Availability and Quality of Training

83

Zoho Survey Screenshots

Zoho Survey Videos

Zoho Survey Reviews

Jack M.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Surveys to expand knowledge by Zoho

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

One of the things that differentiate this tool from other similar ones is that it is much more complete in terms of functionalities. Since it allows us to evaluate each aspect when designing a survey or form and thus have a better analysis capacity.

What is your favorite aspect of this product?

One of the aspects of this tool that I like the most and it is very useful to have. It is the option that allows us to send studies automatically as a reminder. We use this when we notice that the study has not met the minimum quota of participants required for completion. I also really like that the platform has its own data analysis system. This helps us determine what the best answers are.

What do you dislike most about this product?

One of the negative aspects that I could notice about the "Zoho Survey". It is that sometimes I find encoding errors in the URL links when they are personalized for that reason I prefer not to make any changes to them and keep the original.

What recommendations would you give to someone considering this product?

This magnificent tool will allow you to know and have a better knowledge about market attitudes and their requirements. For this reason I would recommend any product that comes from Zoho.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joseph G.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy To Use and Makes Surveying Easy

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

There is really nothing unique about this tool. Maybe the cost which is affordable

What is your favorite aspect of this product?

Creating and running surveys is easy which helps in research and getting feedback either internal or from clients. Zoho Survey is also easy to use

What do you dislike most about this product?

The tool has less templates. Otherwise, everything else works well and I have no complains

What recommendations would you give to someone considering this product?

If you are not using Zoho Survey, then I do not know what you are using. The tool is affordable and effective.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Njambi K.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Survey and Feedback Made Easy With Zoho Survey

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

The tool is unique in that integration is easy. Creating and managing surveys is easy as well

What is your favorite aspect of this product?

Integrating the tool with other Zoho products is easy and the existence of templates makes creating surveys easy The tool is affordable and easy to customize

What do you dislike most about this product?

Zoho Survey offers all we need in a modern survey tool. My experience has been great and therefore no complains whatsoever

What recommendations would you give to someone considering this product?

I recommend Zoho Survey for all business. It is amazing when it comes to collecting feedbacks.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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