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Zoho

Zoho Survey

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Survey
8.8 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Company Details


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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

91

Branching and Logic

89

Templates & Question Library

89

Collaboration

88

Data Analysis and Visualization

88

Role and User Management

88

Customizable Branding

88

Multi-Channel Distribution

87

APIs and Integration

87

Multi-Media Support

85

Mobile Support

85

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

90

Business Value Created

89

Usability and Intuitiveness

89

Ease of Customization

88

Breadth of Features

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Vendor Support

85

Availability and Quality of Training

83

Zoho Survey Screenshots

Zoho Survey Videos

Zoho Survey Reviews

Nitish K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Simple & powerful survey tool

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

They have a comprehensive collection of pre-built templates for almost every situation where you want to float surveys. Also, you can integrate it with Zoho CRM & Google sheets etc. The channels through which you can collect are exhaustive, including offline.

What is your favorite aspect of this product?

You can write your survey in one language and the in-built tool will translate it into the preferred language basis your target audience and there are some 30+ languages form you can choose.

What do you dislike most about this product?

Nothing as such but as you migrate from free to premium version, you have a pay a pretty sum but given the list of features, that's is okay for an enterprise setup.

What recommendations would you give to someone considering this product?

If you are looking for a good survey tool which is intuitive to set up and offers ample templates and choices, you can go for it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Rash D.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Nice Application

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Nice Designed and It's a fantastic tool to make your survey activity for any field—an easy tool to operate and user friendly.

What is your favorite aspect of this product?

Superb application compare to others in market. Survey makes too easy and reasonable point

What do you dislike most about this product?

Nothing at this point.

What recommendations would you give to someone considering this product?

I would recommend it to everyone.

Pros

  • Caring
  • Saves Time
  • Respectful
  • Efficient Service

Dilip S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Amazing Application

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Best Application. It's a fantastic tool to make your survey activity for the corporate field—an easy and straightforward tool to operate and secured at the same tine. Best for conducting any kind of reviews

What is your favorite aspect of this product?

Great product. Thanks to the entire team for this. It helps us to conduct a survey activity efficiently.

What do you dislike most about this product?

It's pretty good software. I don't have anything to dislike at this moment

What recommendations would you give to someone considering this product?

yes. i would recommend to everyone

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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