What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Friendly Negotiation
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Campaign Execution
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Zoho Social Reviews
Tejasvi G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
My go to app for social media scheduling
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
I think zoho is one place where you can schedule all your social posts which is easy is use and offer best of feature
What is your favorite aspect of this product?
The multiple scheduling of the post. I can schedule the post on my personal account as well as my profressional account
What do you dislike most about this product?
Nothing as such, the app is great, i have stated my recommendation on linkedin video cover alredy
What recommendations would you give to someone considering this product?
Just go for it You will be tension free for your holiday posting and you will also get good analytics from here
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gouthami K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
The solution to social media management
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social offers very affordable options, unlike other competitors in the market that come with a higher price tag.
What is your favorite aspect of this product?
I like it's "user friendly interface" because it simplifies the complex social media management tasks.
What do you dislike most about this product?
It is not often, but rather very rare, that occasional technical glitches makes the delays in scheduling features of Zoho Social.
What recommendations would you give to someone considering this product?
I recommend that anyone considering Zoho Social explore the features to ensure that the product is aligns with their business needs and stay updated with new updates of Zoho Social to enhance your work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ajeet K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Zoho social is easy to configure
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho social has the best time prediction feature that guides you on what best time you can schedule social media post and this feature helps in increasing engagement on social media post whereas other provider do offer it but on a cost and here with Zoho social it is completely inclusive on the subscription plan
What is your favorite aspect of this product?
The tool has an easy visual content pipeline calendar that I use to organize my posts the way I want them to appear. Also I like the in-built in responder feature which is easy to use to respond to comments and reaction across different social media handles from one place which saves a lot of time
What do you dislike most about this product?
If you are looking to use more social media handles, the tool can become more expensive, also the text editor has limited fonts and customization which does not make it good for content creating especially when you have to attach images, the tool does provide the support or recommended pixels for different social media tools
What recommendations would you give to someone considering this product?
It is easy to use and to configure at an affordable rate and I would recommend it for anyone looking for a tool to manage social media from one place
Pros
- Continually Improving Product
- Trustworthy
- Caring
- Respectful
