What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Transparent
- Friendly Negotiation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Campaign Execution
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Zoho Social Reviews
Carla D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A powerful and easy-to-use tool for scheduling pos
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is a strong tool for managing accounts on different social networks that enjoys incredible analytical capabilities and report creator. The ease of use is abysmal and the calendar function is attractive and a great promoter of order. Time savings are high, dashboards are easy to share, so it is also easy to collaborate and work as a team in social media management. Excellent cost-benefit ratio.
What is your favorite aspect of this product?
When we talk about planning and scheduling all our content to post on the accounts of different social networks managed in the organization is easier since we have this solution. The features built into this solution make it one of the most powerful and at the same time it is one of the easiest to use and easily complements other tools. The calendar view is incredibly useful for organized work and the shared dashboards contribute to teamwork.
What do you dislike most about this product?
I think they could add more social media platforms like Pinterest and more features for posting.
What recommendations would you give to someone considering this product?
It is a strong tool for managing accounts on different social networks that enjoys incredible analytical capabilities and report creator. The ease of use is abysmal and the calendar function is attractive and a great promoter of order. Time savings are high, dashboards are easy to share, so it is also easy to collaborate and work as a team in social media management. Excellent cost-benefit ratio.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Tony M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Great time saver
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is very easy to connect all our social media accounts through Zoho Social. Also, the scheduling option is great
What is your favorite aspect of this product?
With the centralized approach to social media management, I am able to save a lot of time and effort when it comes to social media management
What do you dislike most about this product?
I do not have any dislike with Zoho social
What recommendations would you give to someone considering this product?
I would surely recommend this to any marketer so that they can save lots of time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Horst M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jul 2022
"Decent tool for marketing!"
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a cool tool that enables you to publish content on many different social media platforms all at once. All you have to do is to sit back and enjoy observing each of your posts going viral. Not only does it allow you to manage all platforms simultaneously, but you can also observe the growth of your brand, moreover, by the virtue of Zoho Social, you can also collaborate with your team effortlessly. It has also eradicated the hassle of separately logging in to the accounts for publishing fresh content.
What is your favorite aspect of this product?
Zoho Social has become the solution to many of our problems. It is the practical version of allowing the users to do smart work and take maximum advantage instead of doing hard work and obtaining very less. It has helped us in connecting all the versatile social media platforms and uploading content from a single spot. Moreover, it has also enabled us to edit the posts that we had already published and other sorts of management. It has been an extraordinary tool for establishing the reputation of our brand.
What do you dislike most about this product?
We are not a fan of the fact that we cannot use a social media platform like Tik-Tok which is becoming insanely popular. Also, it does not allow us to choose an ad and repeat it daily, instead even if we want the ad to be repeated, we are supposed to post it daily, which is nothing but a useless burden in the name of responsibility. Although the app has a monitor tab yet, this tab is not very useful and does not provide many options that can be helpful for the users.
What recommendations would you give to someone considering this product?
I strongly recommend everyone to make use of this smart and handy tool. it will prove to be a stress reliever for you, just as it turned out for us. It will allow you to manage other tasks of yours that are pending, while it will handle all stuff related to social media management.
Pros
- Reliable
- Caring
- Respectful
- Fair
