This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Zoho Forms
8.7 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

Filter By

Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

Down 1
Since last award

86 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
89%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
4% Negative
9% Neutral
87% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Efficient Service
  • Helps Innovate

Feature Ratings

Average 84

Data Analysis and Survey Function

85

Security

85

Workflow Automation

84

Drag and Drop Design

83

Version Management

83

Mobility

83

APIs and Integration

82

Field Configuration and Customization

82

Electronic Signatures

82

State Transformation

81

Vendor Capability Ratings

Average 82

Ease of IT Administration

87

Ease of Implementation

86

Business Value Created

84

Vendor Support

83

Ease of Data Integration

82

Breadth of Features

82

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Zoho Forms Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Easy to use the products

Likeliness to Recommend

8 /10

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

ease of use. good reporting capabilities

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Efficient Service
  • Acts with Integrity
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

the easiest eform builder on the market

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Zoho Forms Comparisons