
What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
Down
2
Since last award
85 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 88%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Client Friendly Policies
- Fair
- Efficient Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis and Survey Function
Security
Workflow Automation
Drag and Drop Design
Mobility
Version Management
Electronic Signatures
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Vendor Support
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Zoho Forms Reviews

Carmen R.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2020
Quick and easy creation of all kinds of forms
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
It has many more functions than the free version of Google forms, including this platform allows me to rent forms to my clients at a small cost.
What is your favorite aspect of this product?
There is no doubt that Zoho Forms can help from the creation of forms for records, such as reporting forms about a problem or a form that allows to keep the client or user informed of any news or something that interests them. It is customizable and forms can be placed on almost any preferred website. It has a good form builder that helps the user to create more autonomously.
What do you dislike most about this product?
I have no problem with this platform, it is just almost perfect. The only downside would be the free version, which is too limited and costs a bit high.
What recommendations would you give to someone considering this product?
With Zoho Froms we have had better contact with customers, allowing us to have better communication with the suggestions that come to us through the forms. Not only that but it is also a very good complete tool that can be used in almost any type of company and that the forms can be included in almost any website.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

joan M.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2020
Accurate Online Based Form Creator
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho Forms is an electronic application, unlike many other platforms which are manual. Again, Zoho Forms is a software which listens to the complaints that clients have, and solves the so fast. Also, all project management roles can be swiftly carried out by Zoho Forms.. And the money for subscription is not high at all.
What is your favorite aspect of this product?
Zoho Forms is a software which brings all business projects together, where it ensures that business activities are carried out with the dignity they require. Also, Zoho Forms works closely with many other third party applications, and hence, making the whole process effective. No issues to do with training.
What do you dislike most about this product?
Zoho Forms has so much that we even can't remember to look at the demerits. However, the developer has done a great work to always update and change the status of the application. At the moment, complaints are all sorted.
What recommendations would you give to someone considering this product?
Take no time waste because Zoho Forms is a big application for you. One with the aim of changing all the projects that you have in the company. Again, you can use the application anytime, any day since it in online based.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features

Patricia M.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2020
Remarkable Form Creator
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho Forms is the right platform which helps companies and even individuals to create forms online, and also edit others for the purpose of promoting successful business operations. The tool has clear guidelines which we follow to achieve our objectives. Again, different methods and calculation procedures have been enabled to support the application.
What is your favorite aspect of this product?
Zoho Forms is a tool that has high level of privacy, which means, there is assurance that no one who can attain the privacy of the user. Again, Zoho Forms brings a more diverse approach in handling the many management issues and projects, and hence, reducing the cost of production. Lastly Zoho Forms is a program for all purposes.
What do you dislike most about this product?
Zoho Forms keeps us going and focused on the projects that come along. Nonetheless, to make this tool perfect, there could be a live chat session or feature, and this could speed the many questions which might arise when using the application.
What recommendations would you give to someone considering this product?
That it takes less resources and abilities to work with Zoho Forms. This means, onlg a few commitments that will guarantee you a nice form creator, one which is on the cloud, and completely effective.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service