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Zoho

Zoho Connect

Composite Score

8.6 /10

CX Score

8.9 /10

113 Reviews Write a Review

What is Zoho Connect?

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Company Details

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Awards & Recognition

Zoho Connect won the following awards in the Digital Workplace category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

0 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative

3% Neutral

96% Positive

Pros

Respectful
Performance Enhancing
Fair
Enables Productivity

Feature Ratings

Average 78

Task Management

News Feed

Instant Messaging

Employee Engagement

Employee Directory

Workflow & Approvals

File Sharing Collaboration

Discussion Forums

Calendars

Reporting and Analytics

Integrations

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Zoho Connect Videos

Zoho Connect Reviews

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Seems promising but the jury is still out.

Likeliness to Recommend

6 /10

Pros

Enables Productivity
Respectful
Fair
Altruistic

Cons

Less Effective Service
Wastes Time

Gbolahan A.

Role: Consultant
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2025

ZOHO YOUR COMPANIES FOUR WALLS

Likeliness to Recommend

8 /10

What differentiates Zoho Connect from other similar products?

Zoho is really vast and seamless to use, not extra unnecessary details and features

What is your favorite aspect of this product?

The AI integration, I so much Love it

What do you dislike most about this product?

Nothing at the moment, I'm highly satisfied with the services

What recommendations would you give to someone considering this product?

Just use Zoho, it will help the coordination of your team

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Aman T.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Integrated Polls and Surveys

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

Integrated Collaboration Tools Affordable Pricing Security and Privacy

What is your favorite aspect of this product?

Mobile Accessibility Regular Updates and Support

What do you dislike most about this product?

Everything is good

What recommendations would you give to someone considering this product?

Customization and Flexibility Comprehensive Suite Integration

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Zoho Connect

What is Zoho Connect?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoho Connect Ratings

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Zoho Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Instant Messaging Real-time, text-based communication between two or more people

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Discussion Forums Users can create posts on a browseable message board. Other users can reply to the posts in an open-discussion conversation thread visible to other users.

Calendars Ability to manage and view employee schedules, and book meetings.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Zoho Connect Videos

Zoho Connect - The modern intranet

Zoho Connect Reviews

Seems promising but the jury is still out.

Likeliness to Recommend

Pros

Cons

Gbolahan A.

ZOHO YOUR COMPANIES FOUR WALLS

Likeliness to Recommend

Pros

Aman T.

Integrated Polls and Surveys

Likeliness to Recommend

Pros

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Title

Feature Ratings

Task Management

News Feed

Instant Messaging

Employee Engagement

Employee Directory

Workflow & Approvals

File Sharing Collaboration

Discussion Forums

Calendars

Reporting and Analytics

Integrations

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training