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Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.8 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Down 1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

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1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 84

Instant Messaging

87

Integration With Productivity Tools

84

Notifications

83

Search

83

File Sharing Collaboration

83

Granular Access Management

83

Document Collaboration

82

Cross Platform Support

80

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of IT Administration

83

Ease of Implementation

83

Breadth of Features

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Cliq Reviews

Aliaherma A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fast and efficient communication software

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Similar communication integration is used to invite people and create groups to share information with them. Consolidating the calendar, scheduling the next meeting, and sharing the link to the relevant person is the most important feature. People were concerned about confidential information and Zoho Cliq is the best software that guaranteed its data storage. The cloud storage of up to 100GB along with restricted functions to secure and protect the private information of a user from malware is the main feature that makes this tool exceptional from others.

What is your favorite aspect of this product?

Cloud-based communication software that doesn't cost the contingency. It allows its user to customize the chatbox and software overlook for a better display of a message to its final customers.

What do you dislike most about this product?

The free version is limited to its features. You can only send and receive limited messages at an individual level. If you want to make a team then you have to buy the expensive premium package to get access to all advanced features.

What recommendations would you give to someone considering this product?

Zoho Cliq is the fast and efficient communication software used by millions. The easy-to-use interface and reasonable pricing policies to explore the complete system make it different from other expensive apps available in the market which are used to communicate with loved ones.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Ndiga M.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Tool For Workplace Collaboration

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq offers best features that helps employees keep connected. Sending messages is easy and so is interactions.

What is your favorite aspect of this product?

It's an affordable software It makes sending and receiving messages easy. It's fast and effective Managing it is easy

What do you dislike most about this product?

Zero problems for the time I have used Zoho Cliq.

What recommendations would you give to someone considering this product?

For business Instant messaging, I recommend Zoho Cliq. Its affordable and has best features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Elizza T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

User Friendly and easy to administer

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

The search button will help you find a message or a file that has been sent years ago.

What is your favorite aspect of this product?

The search option in each channel and for the whole application is very useful.

What do you dislike most about this product?

I guess we would just like to customize what can be seen in our profile because as of the moment it shared our personal number and Zoho Cliq support says there is no way we can remove it at the moment if it is added to our Zoho People profile.

What recommendations would you give to someone considering this product?

A great tool to communicate fast with your employees. Very easy to administer!

Pros

  • Continually Improving Product
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

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