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Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.8 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Down 1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

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1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Trustworthy
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 84

Instant Messaging

87

Integration With Productivity Tools

84

Notifications

83

Search

83

File Sharing Collaboration

83

Granular Access Management

83

Document Collaboration

82

Cross Platform Support

80

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of IT Administration

83

Ease of Implementation

83

Breadth of Features

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Cliq Reviews

Susang R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good internal communication tool

Likeliness to Recommend

7 /10

What differentiates Zoho Cliq from other similar products?

Zoho cliq is very easy to use and integrates well with other Zoho products. The main advantage with Zoho cliq is the screen sharing and calling capabilities that make is a one stop shop for business conversations

What is your favorite aspect of this product?

The ability to make calls to all my teammates and also share my screen while talking to them

What do you dislike most about this product?

The notification aspect of the software is some buggy and doesn't provide the correct notification. We need to turn it on again to reset it. This could be corrected

What recommendations would you give to someone considering this product?

This is a very good internal communication tool that every business can use

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Client Friendly Policies

Cons

  • Under Delivered
  • Less Performance Enhancing
  • Leverages Incumbent Status

Choy N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Zoho Cliq delivers when it comes to easy

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

The first thing that has to be highlighted about this program is how all users can use it calmly because of how easy it is to manage all the options and understand its function, compared to other platforms with the same function, but they become much more confusing at the time of to use, they can be very messy, but Zoho Cliq delivers when it comes to easy and efficient compliance, as well as providing the convenience of using it on different mobile devices such as Android or iPhone.

What is your favorite aspect of this product?

An interaction of professional height is always possible Zoho Cliq , anyone who does not have any experience with programs of this type has at hand a powerful and sufficient tool to have exceptional communication in your company, in addition to managing your documents optimally thanks to the quality with which this software was created, it is a solid chat that is experienced with the download of Zoho Cliq.

What do you dislike most about this product?

There are few problems or inconveniences that this program presents, but I have noticed the notifications are not noticeable, this can be somewhat annoying because I always want to be aware of all the current information, I have to enter the program directly to find out what All in all, this is a bit tedious for me, but I can let it go, I hope that this will be improved exponentially in a future update that this program has.

What recommendations would you give to someone considering this product?

Having this program reflects a high advantage in addition to how rewarding it is to use each of its functions, I like to recommend it because it is an effective tool that will help each of its users to have a quality conversion with each of its clients. and make new sales for your business or simply be in constant communication with co-workers to share and edit a lot of information in any format.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Derek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Effective communication and collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

We are currently using different software inside and outside the company, this led us to decide on Zoho Cliq as it is an effective communication and collaboration tool that we can integrate with most of the software we frequently use, such as Asana, Dropbox Business, GitHub, GoToMeeting, Google Drive, Mailchimp, Stripe, Zoho Books, Zoho CRM and many more.

What is your favorite aspect of this product?

I like it for its simplicity and ease of use. It integrates very well with other Zoho applications and other external applications. Chat, audio or video calls work really well.

What do you dislike most about this product?

It is a very efficient tool, there is nothing that I dislike.

What recommendations would you give to someone considering this product?

Its service is customer-oriented, it is easy to configure, it facilitates communication, it can easily make video calls through zoom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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