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Zoho

Zoho Cliq

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
4% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Instant Messaging

89

Notifications

85

File Sharing Collaboration

85

Integration With Productivity Tools

84

Document Collaboration

84

Search

84

Granular Access Management

84

Cross Platform Support

80

Vendor Capability Ratings

Average 83

Quality of Features

86

Ease of IT Administration

85

Ease of Implementation

85

Breadth of Features

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

80

Zoho Cliq Reviews

Clayton H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Supportive tool for communications

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq is simple to use and operates similarly to other private messaging services. It offers statuses that you can use to let your coworkers know when you are busy or in a meeting. It even updates when you are on a Cliq Call and syncs with Zoho Meeting. It can be enjoyable to communicate with others if there is a facility for sending GIFs. It is very simple to integrate with the rest of Zoho.

What is your favorite aspect of this product?

The capacity of Zoho Cliq to improve team collaboration and communication is its most useful feature. It gives team members a central location to connect, share files, and work together on projects. One of the key benefits of utilizing Zoho Cliq is that users can send messages in real-time, which makes it simpler for teams to keep in touch and work together on projects.

What do you dislike most about this product?

I generally dislike Zoho Cliq's organizational structure, although it would be a local and personal preference. Many individuals, as I have observed, adore this discussion view, which allows them to open different grids for distinct visits and engage in concurrent dialogues.

What recommendations would you give to someone considering this product?

The task management system offered by Zoho Cliq enables users to assign tasks, establish deadlines, and monitor project progress. It also connects with other well-known programs like Google Drive, Dropbox, Slack, and others, enabling users to conveniently access their data from one central spot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Himani M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Helps To Real-Time Collaboration

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

It is a fantastic way to communicate via calls and messages, as well as to share files and vital information. It is the perfect solution for organizations of all sizes because accessing a meeting is so straightforward and allows us to host video conferences with more than 100 individuals.

What is your favorite aspect of this product?

Utilizing Zoho Cliq is really easy, as is managing it in terms of IT. It has a lot of features and is one of the more economical choices available. It essentially contains everything you could ever want in a business messenger.

What do you dislike most about this product?

There is nothing about this platform that I dislike; it has provided us with tools to handle communications, calendars, and all of our important duties so that we can work together on shared screens.

What recommendations would you give to someone considering this product?

Improve teamwork between staff. Share useful files with your colleagues and have constructive dialogues. It is a versatile platform that may be utilized on any desktop or mobile computer.

Pros

  • Efficient Service
  • Effective Service
  • Transparent
  • Helps Innovate

Akshara S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best Ever Team Communication Tool

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

If a team is working on a project and needs to collaborate with one another to successfully finish the project, we need software like Zoho Cliq so everyone in the team can easily communicate with one another, from the designer to the developer. Zoho Cliq is solving this major problem for IT Companies in the office.

What is your favorite aspect of this product?

The software that I use every day is called Zoho Cliq, and the nicest thing about it is that it has a really clean user interface and a tonne of functions that are great for office use. Easy File Transfer, Video and Voice Calls, Chats, and Channel Creation for Team Collaboration.

What do you dislike most about this product?

Whenever I make a screen share, it feels sluggish. a limited number of characters.

What recommendations would you give to someone considering this product?

Collaboration with coworkers is made simpler with Cliq, and you can see if they're on a call by looking at the phone icon next to their profile. Additionally, it contains a record button that you can utilize to capture calls and preserve them for later use. Cliq has integrated team contacts. Your sent messages can also be edited.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Transparent

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