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Zoho

Zoho Cliq

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
4% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Instant Messaging

89

Notifications

85

File Sharing Collaboration

85

Integration With Productivity Tools

84

Document Collaboration

84

Search

84

Granular Access Management

84

Cross Platform Support

80

Vendor Capability Ratings

Average 83

Quality of Features

86

Ease of IT Administration

85

Ease of Implementation

85

Breadth of Features

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

80

Zoho Cliq Reviews

Jimena G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Perfect collaboration tool for organized conversat

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

With this tool, it easily simplifies any communication of your team with many conversations organized with easy-to-find information and with the best tools that I know you will love working together successfully regardless of the place and obtaining better results for any organization.

What is your favorite aspect of this product?

I like this team collaboration tool, because it allows conversations to be organized and any information is easy to get, since team collaboration is effective, becoming the fundamental pillar of each successful work team, in various places. and that employees distributed throughout the world connect in a system in their workplace, with the greatest possible ease and productivity

What do you dislike most about this product?

I don't dislike this tool as it is an effective team collaboration essential for a successful team, helping to create high performing teams.

What recommendations would you give to someone considering this product?

I recommend this tool for its successful collaboration between teams, it offers optimized communication and also increases transparency and visibility, it works together regardless of the place, it has excellent participation with multiple conversations with the view of various chats helping you to maintain a record of several conversations at the same time which gives you a very complete vision

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Claudia Carolina S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Successful communication tool with organized conve

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

This tool allows the expansion of the communication of each team with well-organized conversations, showing information that is easy to find in a simple way, in the same way the connections with various tools that I know they will like, allow them to work together, regardless of where they are. find, designed in the best way for internal communication in companies

What is your favorite aspect of this product?

I like the communication tool because it simplifies the communication of your team with many very organized conversations, in real time, file sharing, audio and video recording designed for a better work, thus ensuring productivity and fun that can exist within of any organization, allowing team members to be in communication wherever they are

What do you dislike most about this product?

I don't dislike this wonderful communication tool at all because of its fabulous way of being able to communicate in real time anywhere with organized conversations and quick and easy-to-find information.

What recommendations would you give to someone considering this product?

I recommend this tool since it simplifies the communication of any team, making many organized conversations and offering the opportunity to search for any information that is easier to find and connections that they like, mainly increases productivity, encourages team collaboration and above all makes work more fun It also has unlimited storage, unlimited video chat, privacy of conversations and has a mobile application, among others, a very good tool, I recommend it

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hernan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

What I like the most is that it allows people to

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

and efficiently, from my cell phone, my PC, anywhere and at any time of my day. One of the advantages is that it is very easy to use and does not require software installation, it is compatible with different devices among other exceptional functions

What is your favorite aspect of this product?

he was calling the potential customer; suddenly, you would hear his voice on the other end and you would be caught off guard. This also seems to have been happening much less.

What do you dislike most about this product?

There is a feature called 'optimize for zoho clip', it basically enhances the quality of video making my clients experience seamless, even if the internet connection is not that strong.

What recommendations would you give to someone considering this product?

Data transferring speed on chat is pretty good.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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