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Zoho

Zoho Bookings

8.7 /10
Category
Zoho Bookings
8.7 /10

What is Zoho Bookings?

Zoho Bookings is a dedicated scheduler that doubles as a website-compatible booking page. That means your customers can sign up for discovery calls with you at any time and they can access your booking page from their mobile devices.

Company Details


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Awards & Recognition

Zoho Bookings won the following awards in the Appointment Scheduling category

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Zoho Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Bookings.

93 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Bookings?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Feature Ratings

Average 89

3rd Party Integration

91

Scheduling Link Creation

90

Availability Preferences

88

Automated Notifications

88

Customizable Branding

88

Real-Time Calendar View

87

Calendar Integration

87

Analytics and Reporting

87

Payment Processing

87

Mobile

84

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

88

Ease of Customization

88

Quality of Features

86

Vendor Support

85

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Ease of Data Integration

83

Availability and Quality of Training

82

Zoho Bookings Reviews

Christian H.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing tool for scheduling organizational work.

Likeliness to Recommend

10 /10

What differentiates Zoho Bookings from other similar products?

We are able to set up appointments online using its website or the bookable page that is customized. It is simple to arrange meetings with overseas clients thanks to the automatic translating and local time conversion. Utilize intake forms to obtain more information from clients. Present both free and paid meetings. Select a down payment or partial payment to deter cancellations.

What is your favorite aspect of this product?

Additionally, it interfaces with Zoho Meeting for virtual meetings, Zoho CRM for managing leads, and Zapier for connecting to existing apps. When meetings are booked, canceled, or rescheduled, Zoho Bookings helps us send out emails to keep everyone updated. It sends numerous reminders in an effort to lower no-shows. Additionally, your browser, tablet, iOS, and Android apps all receive real-time updates.

What do you dislike most about this product?

There is no feature that caps the number of bookings per client per week/month. SMS is not a built-in capability and needs to be integrated through outside software, adding to the overall operational costs. We made the decision to change locations and platforms as a result of these brief gaps. Pricing might have been less expensive than it is now.

What recommendations would you give to someone considering this product?

We struggle to schedule meetings with businesses that are located all over the world in various time zones, with individuals still at work and still working remotely. You can then provide a link, and individuals can then reserve a time that works for them. For unforeseen or anticipated scheduling changes, it is simple to adjust and personalize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Briggs J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best for managing business.

Likeliness to Recommend

10 /10

What differentiates Zoho Bookings from other similar products?

Everyone can pick the ideal moment to meet together and advance work with the aid of Zoho Bookings. Without needing to worry about scheduling meetings, sales teams can close more deals, recruiters can place more applicants, and support teams can address more issues. Double booking, no-shows, endless emails, and late payments are no longer a problem.

What is your favorite aspect of this product?

We can now control team accessibility or grant team members with the authority to do so. Set a buffer time among meetings, show the team's combined capacity on the booking page, or let clients choose a team member. You should also provide slots for last-minute booking, cancellations, and rescheduling.

What do you dislike most about this product?

It irritates me a little bit that Zoho Bookings doesn't check my Google Calendar to see if I have any open slots using the current entries. Only direct reservations made through Zoho Bookings are used. Different timetables for various appointment kinds cannot be put up. Even creating various work plans for various individuals within the system proved challenging.

What recommendations would you give to someone considering this product?

We may use it without having to pay for additional software because it is a component of the Zoho one bundle. If you only need one platform, such as Zoho Meetings, which is included in the Zoho One subscriptions, it is also quite easy to use and may be highly effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Helmut S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy appointment management tool.

Likeliness to Recommend

9 /10

What differentiates Zoho Bookings from other similar products?

Zoho Bookings allows us to organize and manage our staff's meeting schedule, as well as optimize human resources where balancing meeting tasks is required. It provides integrated communication between many applications like Zoom, Outlook and push notifications. Take the hassle out of scheduling appointments and daily meetings. All appointment notifications arrive automatically.

What is your favorite aspect of this product?

Global reservation with automated time zone adjustments. Synchronization with the calendar. Appointment scheduling. Custom URL functions. Management of No-Shows. SMS notifications.

What do you dislike most about this product?

Custom workflow automation can be improved. Responsive Provision.

What recommendations would you give to someone considering this product?

Zoho Bookings is a must have software if you are making appointments online. The tool is simple and the team provides a demo, after which you can start using the tool right away. I feel the most suitable scenario in which you can use Zoho Bookings is to schedule job interviews.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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