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Zeta Marketing Platform Logo
Zeta Marketing Platform Logo
Zeta Global Ltd

Zeta Marketing Platform

Composite Score
7.7 /10
CX Score
8.2 /10
Zeta Marketing Platform
7.7 /10

What is Zeta Marketing Platform?

The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.

Company Details


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Awards & Recognition

Zeta Marketing Platform won the following awards in the Ad Tech category

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Zeta Marketing Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zeta Marketing Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zeta Marketing Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 79

Advertisement Placement

89

Role-Based Access Controls

87

Advertisement Reporting

85

Demand-Side Capabilities

82

Audience Segmentation

80

Data Management Platform Capabilities

79

Supply-Side Capabilities

78

Audience Identification

74

MarTech Ecosystem integration

70

Advertisement Content Curation

66

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of Customization

86

Usability and Intuitiveness

84

Vendor Support

84

Ease of IT Administration

84

Business Value Created

81

Ease of Data Integration

80

Breadth of Features

75

Availability and Quality of Training

73

Quality of Features

71

Zeta Marketing Platform Reviews

Taylor F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good program, I highly recommend it.

Likeliness to Recommend

7 /10

What differentiates Zeta Marketing Platform from other similar products?

This program is different from others because it is easy to use and has many functions.

What is your favorite aspect of this product?

The Zeta Marketing Platform is one of the best marketing automation tools out there, allowing us to efficiently and affordably automate our mobile, email, and social media marketing campaigns, as well as our push notifications to users who have downloaded and installed our mobile apps. Incredibly powerful marketing automation software for handling all aspects of a marketing campaign, from gathering customer information to measuring results.

What do you dislike most about this product?

Both the customer service and the account management teams are unresponsive and careless. No typical platform would be used for this purpose. The layout of the actual sent email often deviates from the one seen in the preview, and its style is antiquated and inconsistent. It's not just the user who has trouble with the application when there's a lot of work to do.

What recommendations would you give to someone considering this product?

Even if you have no prior experience working with email marketing platforms, you should have no trouble using and understanding the program's user interface since it is intuitive and user-friendly. This is one of the main reasons why I recommend using the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Mei T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

For the creation and personalization of emails.

Likeliness to Recommend

9 /10

What differentiates Zeta Marketing Platform from other similar products?

All call center, SMS, direct mail, push notification and email marketing campaigns can be automated. It is advantageous for campaign management, and managing a substantial collection of customer data. Using various platforms, you can collect customer feedback and increase website traffic.

What is your favorite aspect of this product?

I like Zeta Marketing Platform is useful to improve the perception of our consumers, drive engagement and increase traffic to our website through all our channels. When forecasting intent and engagement across all channels, Zeta's omnichannel engagement capability comes in handy. By using a unique combination of identity, intent, behavior, and response signal, the Insights & Analytics feature enables you to produce actionable insights that can be used to measure performance.

What do you dislike most about this product?

It is challenging to understand and use Zeta Marketing Platform's approach to marketing automation.

What recommendations would you give to someone considering this product?

I recommend using Zeta Marketing Platform to identify your top customers and prospects across all channels, deliver the right offer and content at the right time, channel chosen based on certain characteristics and prospective information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vincent N.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Zeta Marketing Platform does the job very well.

Likeliness to Recommend

9 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta Marketing Platform is one of the most preferred, decent and cost effective marketing automation software which through we can automate all our marketing campaigns for mobile,social media, email and we can also send push notifications to our customers if they have installed our mobile applications. It is really a great marketing automation platform for data management, creating and managing end-to-end marketing campaigns.

What is your favorite aspect of this product?

Zeta Marketing Platform has very many useful additional functions. I like how it hosts the image to its servers which is a very simple set up process. Zeta Marketing Platform is highly customizable to meet your needs and also it allows us to store everything we need in one place. Zeta Marketing Platform meets all our email marketing needs.

What do you dislike most about this product?

The only challenge i have ever encountered is the support and account management are a bit slow to respond and pay little attention to details.

What recommendations would you give to someone considering this product?

Zeta Marketing Platform is very useful, user-friendly and simple to learn and use.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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