What is Zeta Marketing Platform?
The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zeta Marketing Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Advertisement Placement
Role-Based Access Controls
Advertisement Reporting
Demand-Side Capabilities
Audience Segmentation
Data Management Platform Capabilities
Supply-Side Capabilities
Audience Identification
MarTech Ecosystem integration
Advertisement Content Curation
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Quality of Features
Zeta Marketing Platform Reviews
Taylor F.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
Good program, I highly recommend it.
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
This program is different from others because it is easy to use and has many functions.
What is your favorite aspect of this product?
The Zeta Marketing Platform is one of the best marketing automation tools out there, allowing us to efficiently and affordably automate our mobile, email, and social media marketing campaigns, as well as our push notifications to users who have downloaded and installed our mobile apps. Incredibly powerful marketing automation software for handling all aspects of a marketing campaign, from gathering customer information to measuring results.
What do you dislike most about this product?
Both the customer service and the account management teams are unresponsive and careless. No typical platform would be used for this purpose. The layout of the actual sent email often deviates from the one seen in the preview, and its style is antiquated and inconsistent. It's not just the user who has trouble with the application when there's a lot of work to do.
What recommendations would you give to someone considering this product?
Even if you have no prior experience working with email marketing platforms, you should have no trouble using and understanding the program's user interface since it is intuitive and user-friendly. This is one of the main reasons why I recommend using the software.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Mei T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
For the creation and personalization of emails.
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
All call center, SMS, direct mail, push notification and email marketing campaigns can be automated. It is advantageous for campaign management, and managing a substantial collection of customer data. Using various platforms, you can collect customer feedback and increase website traffic.
What is your favorite aspect of this product?
I like Zeta Marketing Platform is useful to improve the perception of our consumers, drive engagement and increase traffic to our website through all our channels. When forecasting intent and engagement across all channels, Zeta's omnichannel engagement capability comes in handy. By using a unique combination of identity, intent, behavior, and response signal, the Insights & Analytics feature enables you to produce actionable insights that can be used to measure performance.
What do you dislike most about this product?
It is challenging to understand and use Zeta Marketing Platform's approach to marketing automation.
What recommendations would you give to someone considering this product?
I recommend using Zeta Marketing Platform to identify your top customers and prospects across all channels, deliver the right offer and content at the right time, channel chosen based on certain characteristics and prospective information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vincent N.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2022
Zeta Marketing Platform does the job very well.
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
Zeta Marketing Platform is one of the most preferred, decent and cost effective marketing automation software which through we can automate all our marketing campaigns for mobile,social media, email and we can also send push notifications to our customers if they have installed our mobile applications. It is really a great marketing automation platform for data management, creating and managing end-to-end marketing campaigns.
What is your favorite aspect of this product?
Zeta Marketing Platform has very many useful additional functions. I like how it hosts the image to its servers which is a very simple set up process. Zeta Marketing Platform is highly customizable to meet your needs and also it allows us to store everything we need in one place. Zeta Marketing Platform meets all our email marketing needs.
What do you dislike most about this product?
The only challenge i have ever encountered is the support and account management are a bit slow to respond and pay little attention to details.
What recommendations would you give to someone considering this product?
Zeta Marketing Platform is very useful, user-friendly and simple to learn and use.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy