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Zeta Marketing Platform Logo
Zeta Marketing Platform Logo
Zeta Global Ltd

Zeta Marketing Platform

Composite Score
7.7 /10
CX Score
8.2 /10
Zeta Marketing Platform
7.7 /10

What is Zeta Marketing Platform?

The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.

Company Details


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Awards & Recognition

Zeta Marketing Platform won the following awards in the Ad Tech category

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Zeta Marketing Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zeta Marketing Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zeta Marketing Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 79

Advertisement Placement

89

Role-Based Access Controls

87

Advertisement Reporting

85

Demand-Side Capabilities

82

Audience Segmentation

80

Data Management Platform Capabilities

79

Supply-Side Capabilities

78

Audience Identification

74

MarTech Ecosystem integration

70

Advertisement Content Curation

66

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of Customization

86

Usability and Intuitiveness

84

Vendor Support

84

Ease of IT Administration

84

Business Value Created

81

Ease of Data Integration

80

Breadth of Features

75

Availability and Quality of Training

73

Quality of Features

71

Zeta Marketing Platform Reviews

Barnum-Rü B.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

AI-powered omnichannel messaging tool

Likeliness to Recommend

10 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta's powerful marketing campaign builder is our top choice for email marketing management and control. Setting the target audience and managing all scheduling tasks from a single window is quite simple. Zeta works in tandem with our staff and other vendors that we employ to drive new projects forward quickly. Zeta offers numerous recommendations and solutions to enhance the client experience.

What is your favorite aspect of this product?

I particularly enjoy its user interface because it allows us to import an entire audience's data from a database or any flat file, separate that data based on the campaign's needs, and then add the message and the trigger to send the email. A visual campaign builder is a useful tool that is simple to use and very graphical. Push alerts can be sent to customers who have downloaded the app, which is great for client retention.

What do you dislike most about this product?

I occasionally need help finding the precise function I'm looking for in the application's user interface because I need help with using it. All the features are there; however, I occasionally have to look for them for a while. The file-uploading interface is limited and sometimes difficult. Segmentation is slow when we link the raw data from the database.

What recommendations would you give to someone considering this product?

Their audience-combining targeting solution is their strongest point. Additionally, the platform is extremely user-friendly because of its visual campaign builder. Some client retention features, like the ability to notify mobile users via push notifications, are particularly appealing. The communication and platform have undergone significant change. This is easy to use and doesn't require much training. Excellent service division.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melvin J.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great and amazing marketing automation tool.

Likeliness to Recommend

9 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta Marketing Platform is a powerful and solid email marketing platform that allows us to market our products with ease. It is very effective and user-friendly thus making it easy to manage. It is highly customizable and it allows us to store everything we need in one place. It is cost effective and one of the decent marketing automation platforms through we can automate all our marketing campaigns for mobile, social media, email etc.

What is your favorite aspect of this product?

Zeta Marketing Platform is really an amazing and fantastic marketing automation tool for data management, creating and managing end-to-end marketing campaigns. It is highly customizable to fit our business needs.

What do you dislike most about this product?

For Zeta Marketing Platform, i don't have any dislike. It's an outstanding and excellent marketing automation tool.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Kelsea H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Impressive features for email marketing

Likeliness to Recommend

9 /10

What differentiates Zeta Marketing Platform from other similar products?

From the dashboard’s simple set-up to the variety of templates and step-by-step process of sending emails, I really appreciate how simple Zeta Marketing Platform makes the entire experience

What is your favorite aspect of this product?

It allows us to build a list of email contacts from social media and offers monitoring tools that allow us to create aliases and send emails based on demographics or filters

What do you dislike most about this product?

While Zeta Marketing Platform allows us to send an unlimited number of emails, the disadvantage in Zeta Marketing Platform is the limited amount of image storage space

What recommendations would you give to someone considering this product?

Zeta Marketing Platform provides hundreds of email templates for use in drafting messages to subscribers. You can customize emails with text, images, and brand colors. The emails are mobile-friendly, and the interface does not require knowledge of HTML coding

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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