What is Zeta Marketing Platform?
The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zeta Marketing Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Advertisement Placement
Role-Based Access Controls
Advertisement Reporting
Demand-Side Capabilities
Audience Segmentation
Data Management Platform Capabilities
Supply-Side Capabilities
Audience Identification
MarTech Ecosystem integration
Advertisement Content Curation
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Quality of Features
Zeta Marketing Platform Reviews
Barnum-Rü B.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
AI-powered omnichannel messaging tool
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
Zeta's powerful marketing campaign builder is our top choice for email marketing management and control. Setting the target audience and managing all scheduling tasks from a single window is quite simple. Zeta works in tandem with our staff and other vendors that we employ to drive new projects forward quickly. Zeta offers numerous recommendations and solutions to enhance the client experience.
What is your favorite aspect of this product?
I particularly enjoy its user interface because it allows us to import an entire audience's data from a database or any flat file, separate that data based on the campaign's needs, and then add the message and the trigger to send the email. A visual campaign builder is a useful tool that is simple to use and very graphical. Push alerts can be sent to customers who have downloaded the app, which is great for client retention.
What do you dislike most about this product?
I occasionally need help finding the precise function I'm looking for in the application's user interface because I need help with using it. All the features are there; however, I occasionally have to look for them for a while. The file-uploading interface is limited and sometimes difficult. Segmentation is slow when we link the raw data from the database.
What recommendations would you give to someone considering this product?
Their audience-combining targeting solution is their strongest point. Additionally, the platform is extremely user-friendly because of its visual campaign builder. Some client retention features, like the ability to notify mobile users via push notifications, are particularly appealing. The communication and platform have undergone significant change. This is easy to use and doesn't require much training. Excellent service division.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Melvin J.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
Great and amazing marketing automation tool.
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
Zeta Marketing Platform is a powerful and solid email marketing platform that allows us to market our products with ease. It is very effective and user-friendly thus making it easy to manage. It is highly customizable and it allows us to store everything we need in one place. It is cost effective and one of the decent marketing automation platforms through we can automate all our marketing campaigns for mobile, social media, email etc.
What is your favorite aspect of this product?
Zeta Marketing Platform is really an amazing and fantastic marketing automation tool for data management, creating and managing end-to-end marketing campaigns. It is highly customizable to fit our business needs.
What do you dislike most about this product?
For Zeta Marketing Platform, i don't have any dislike. It's an outstanding and excellent marketing automation tool.
What recommendations would you give to someone considering this product?
I recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Kelsea H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Impressive features for email marketing
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
From the dashboard’s simple set-up to the variety of templates and step-by-step process of sending emails, I really appreciate how simple Zeta Marketing Platform makes the entire experience
What is your favorite aspect of this product?
It allows us to build a list of email contacts from social media and offers monitoring tools that allow us to create aliases and send emails based on demographics or filters
What do you dislike most about this product?
While Zeta Marketing Platform allows us to send an unlimited number of emails, the disadvantage in Zeta Marketing Platform is the limited amount of image storage space
What recommendations would you give to someone considering this product?
Zeta Marketing Platform provides hundreds of email templates for use in drafting messages to subscribers. You can customize emails with text, images, and brand colors. The emails are mobile-friendly, and the interface does not require knowledge of HTML coding
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing