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ZenGRC Platform Logo
ZenGRC Platform Logo
ZenGRC

ZenGRC Platform

Composite Score
7.1 /10
CX Score
7.3 /10
Category
ZenGRC Platform
7.1 /10

What is ZenGRC Platform?

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

Company Details


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Awards & Recognition

ZenGRC Platform won the following awards in the Governance, Risk and Compliance category

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ZenGRC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZenGRC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

89 Plan to Renew

73 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
82%
Conflict Resolution:
85%
Strategy & Innovation:
82%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZenGRC Platform?

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8% Negative
17% Neutral
75% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 79

Audit and Compliance Management

87

Policy Management

81

Risk Management

81

Asset Management

78

Workflow Management

78

Threat and Vulnerability

78

Reporting and Dashboards

76

Vendor Management

74

Incident Management and Remediation

71

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

80

Ease of IT Administration

80

Ease of Implementation

79

Availability and Quality of Training

79

Breadth of Features

78

Ease of Data Integration

77

Ease of Customization

75

Quality of Features

75

Business Value Created

75

Vendor Support

72

Product Strategy and Rate of Improvement

69

ZenGRC Platform Reviews

Nancy P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic risk management platform

Likeliness to Recommend

9 /10

What differentiates ZenGRC Platform from other similar products?

I have no experience from similar products in our company.

What is your favorite aspect of this product?

It monitors the progress of our financial management and auditing reports. It predicts on the future performance and gives precautions to be undertaken to avoid risks and poor management of resources. Our company has stabilized since we deployed ZenGRC and management of our company properties has improved.

What do you dislike most about this product?

I have not experienced any great challenge from the working capacity of this tool.

What recommendations would you give to someone considering this product?

I totally recommend this great product to any organization for proper management and risk management.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Altruistic

Krystal J.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

The system is flexible but have patience

Likeliness to Recommend

7 /10

What differentiates ZenGRC Platform from other similar products?

The customer service , and having unique IT players within our company to work on it

What is your favorite aspect of this product?

Use ability function and customer service to resolve issues

What do you dislike most about this product?

Takes awhile to implement company wide

What recommendations would you give to someone considering this product?

Have patience with the rollout

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Heather C.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

I’m happy my company decided to give this a shot.

Likeliness to Recommend

7 /10

What differentiates ZenGRC Platform from other similar products?

I’m able to easily navigate the platform without any issues

What is your favorite aspect of this product?

The fact I’m easily able to input all the data I need to. I’ve had a hard time with other platforms

What do you dislike most about this product?

There is nothing I dislike about this product

What recommendations would you give to someone considering this product?

Give it a shot and go through the tutorials- they make it easy to understand

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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