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ZenGRC Platform Logo
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RiskOptics

ZenGRC Platform

Composite Score
6.9 /10
CX Score
6.9 /10
Category
ZenGRC Platform
6.9 /10

What is ZenGRC Platform?

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

Company Details


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Awards & Recognition

ZenGRC Platform won the following awards in the Governance, Risk and Compliance category

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ZenGRC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZenGRC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

85 Plan to Renew

2
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZenGRC Platform?

10% Negative
23% Neutral
67% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 78

Audit and Compliance Management

84

Policy Management

79

Risk Management

79

Workflow Management

78

Asset Management

77

Threat and Vulnerability

75

Incident Management and Remediation

75

Vendor Management

74

Reporting and Dashboards

71

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

80

Ease of IT Administration

77

Ease of Implementation

76

Breadth of Features

75

Availability and Quality of Training

74

Business Value Created

73

Product Strategy and Rate of Improvement

71

Quality of Features

71

Ease of Data Integration

70

Ease of Customization

69

Vendor Support

68

ZenGRC Platform Reviews

Akos K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jul 2022

Great tool for various GRC use cases

Likeliness to Recommend

8 /10

What differentiates ZenGRC Platform from other similar products?

Amazing risk management tool, probably one of the best on the market. Lots of flexibility makes it a great product and even so, a better product than most of the tools out there. Also, the fact that the company is keen to listen to its customers for future product enhancments really makes this product a great one.

What is your favorite aspect of this product?

Integrated risk management module is my favourite part as it is so important for the company it serves the purpose very well. Also, process automation and reporting is made pretty good and really helps end users to make better decisions.

What do you dislike most about this product?

Nice UI but a bit old school, so this could be improved (not a huge issue thoguh). On the integration part, this could be more robust, more connectors could be developed and especially the performance could be improved because after the integration is done it degrades the performance of the system and ruins customer experience.

What recommendations would you give to someone considering this product?

There are a lot of GRC software out there so I suggest you compare them by requesting demos and product walkthroughs so that you can make an educated decision (each software is best for some specific use cases).

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Saves Time

Cons

  • Commodity Features

Stephen S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use and easy on the budget!

Likeliness to Recommend

8 /10

What differentiates ZenGRC Platform from other similar products?

Ease of use, vendor interaction and support

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

none, it is great

What recommendations would you give to someone considering this product?

ease of use product at low cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

JUSTIN G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great GRC platform for the cost

Likeliness to Recommend

9 /10

What differentiates ZenGRC Platform from other similar products?

Reciprocity worked with us at the beginning to customize their OTS program to fit our needs without adding any costs to the software.

What is your favorite aspect of this product?

The ability to assign tasks to others.

What do you dislike most about this product?

The requirement to have both Controls and Objectives to be the same (at least how we are using it for our one large contract).

What recommendations would you give to someone considering this product?

To set up the attributes at the beginning that work best for you.

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

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