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ZenGRC Platform Logo
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ZenGRC

ZenGRC Platform

Composite Score
7.2 /10
CX Score
7.3 /10
Category
ZenGRC Platform
7.2 /10

What is ZenGRC Platform?

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

Company Details


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Awards & Recognition

ZenGRC Platform won the following awards in the Governance, Risk and Compliance category

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ZenGRC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZenGRC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

90 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZenGRC Platform?

8% Negative
16% Neutral
76% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 79

Audit and Compliance Management

87

Policy Management

82

Risk Management

81

Asset Management

79

Threat and Vulnerability

78

Workflow Management

78

Reporting and Dashboards

77

Vendor Management

74

Incident Management and Remediation

71

Vendor Capability Ratings

Average 77

Ease of IT Administration

81

Usability and Intuitiveness

80

Availability and Quality of Training

79

Ease of Implementation

79

Breadth of Features

79

Ease of Data Integration

78

Ease of Customization

76

Quality of Features

76

Business Value Created

75

Vendor Support

73

Product Strategy and Rate of Improvement

68

ZenGRC Platform Reviews

Jeneen R.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and helpful to the employees

Likeliness to Recommend

5 /10

What differentiates ZenGRC Platform from other similar products?

The platform uses strong compliance ethics and saves time which helps make the right decisions for companies.

What is your favorite aspect of this product?

My favorite aspect is how efficient the product is compared to others we use in our company. We can easily manage and track information we need.

What do you dislike most about this product?

Something I dislike is the it lags sometimes when too much is going on. This is an easy fix and does not affect the platform’s overall performance to an extent.

What recommendations would you give to someone considering this product?

One recommendation is to build on features that are added and make sure they run well with other softwares in the background.

Pros

  • Trustworthy
  • Generous Negotitation
  • Enables Productivity
  • Caring

Thomas B.

  • Role: Consultant
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great product but can be improved

Likeliness to Recommend

6 /10

What differentiates ZenGRC Platform from other similar products?

ZenGrc is different from other platforms in that we are able to have a data repository that all users can have access to. This product also has excellent support for troubleshooting like no other platform I have used.

What is your favorite aspect of this product?

My favorite aspect of the product is the very easy and responsive support team that can assist with any issues.

What do you dislike most about this product?

Mapping the risks for each control we had was very difficult and time consuming and was not necessarily correct for a very long time

What recommendations would you give to someone considering this product?

I would recommend this product to someone who has not used a GRC software before and is a bit overwhelmed by the price and features in a larger GRC

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Wastes Time
  • Inhibits Innovation
  • Less Performance Enhancing

Jerry K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Features are limited but not as robust

Likeliness to Recommend

6 /10

What differentiates ZenGRC Platform from other similar products?

its user friendly

What do you dislike most about this product?

it is not robust

What recommendations would you give to someone considering this product?

add more features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Caring
  • Wastes Time
  • Under Delivered

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