What is Zapier?
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Exception Handling and Notifications
Data Quality Profiling and Cleansing
Synchronization and Replication
Data Security
Data Virtualization
Batch Integration
Metadata Management
Administrative Features
API Management and Orchestration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
Building Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Chigago J.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Zapier is Amazing!
Likeliness to Recommend
What differentiates Zapier from other similar products?
Great data integration
What is your favorite aspect of this product?
Ease of customization usability
What do you dislike most about this product?
Might be challenging for inexperienced users at first.
What recommendations would you give to someone considering this product?
Zapier is a very important tool is modern business where operations are controlled in a single platform. It makes operations and traceability really easy.
Pros
- Helps Innovate
- Reliable
- Respectful
- Fair
Adriago M.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2022
Great Tool!
Likeliness to Recommend
What differentiates Zapier from other similar products?
Improved Data Quality Profiling and Cleansing
What is your favorite aspect of this product?
Integration aspects Collaborates well
What do you dislike most about this product?
So far everything seems okay.
What recommendations would you give to someone considering this product?
Zapier is a comprehensive software that enhances data integration in an amazing manner. It will help boost your business operations.
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
My Review of Zapier
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
