What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Virtualization
Data Security
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Batch Integration
Administrative Features
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
João Pedro A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
An amazing product that helps system integrations
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier it's clearly the market leader in this product types. No other product as as much features and integrations as Zapier
What is your favorite aspect of this product?
The amount of integrations and the scalability.
What do you dislike most about this product?
sometimes it can get a bit confusing for new users.
What recommendations would you give to someone considering this product?
Test it, if you need to integrate two systems Zapier it's the best and most affordable way
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Debbie B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Great for integrating and automating.
Likeliness to Recommend
What differentiates Zapier from other similar products?
updating data from Asana to Salesforce and vice versa. These are the advantages: On both platforms, fewer licenses have to be given to users. Users of Asana and Salesforce both continue to utilize those respective platforms. Both receive prompt updates. Spend less time. It also gets rid of human mistake. With zapier, automating routine operations that take little time to complete is simple. And it takes a lot less time to complete a task.
What is your favorite aspect of this product?
Since MOST platforms are accessible on the Zapier network, I can link several platforms and automate tasks with practically any platform. I'm quite happy with Zapier ability to connect two programs; if I change a field in Salesforce, Asana will update instantly. The same holds true for both Asana and Salesforce. The ability to update and search for records, filter records, and delay some zaps are other features I enjoy. I also like the flexibility to remove several parts within a single Asana project.
What do you dislike most about this product?
There are several aspects that I dislike since they take a long time, such as the fact that the test logs don't always reflect the most current changes even if they claim to. This specifically occurs when we have several zaps on the same account. Zapping picklist fields is difficult because you have to upload each picklist value one at a time to Zapier by copying their IDs. You might have to scroll for a very long time to discover your project because the search filter isn't very intelligent. When you use search, the project name doesn't appear right away; you have to browse till you find it.
What recommendations would you give to someone considering this product?
To get the most of the platform during setup, hire an expert. then engage a partner who can assist you on your path. Immediately updating or creating new records from one platform to another is possible using Zapier. It has been used to connect Airtable or Asana to Salesforce. Additionally, there are several shortcomings or pain spots with the product's user interface. Updates to picklist fields and their values can be a little challenging. The ability to search test logs or projects might be enhanced. If others need to link it with their CRM and other systems, they should take it into consideration.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ebin P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Fantastic product
Likeliness to Recommend
What differentiates Zapier from other similar products?
Writing our own rules for each integration is simple.
What is your favorite aspect of this product?
Their UI is good. And lots of tool to integrate.
What do you dislike most about this product?
Cost is little high.
What recommendations would you give to someone considering this product?
If you are running Saas product, zapier will definitely help to improve your company.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
