What is Zapier?
Zapier is a no-code automation platform that connects over 8,000 different web applications (like Gmail, Slack, and Salesforce) to automate workflows without requiring coding knowledge.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Quality Profiling and Cleansing
Exception Handling and Notifications
Batch Integration
Synchronization and Replication
Metadata Management
Data Virtualization
Data Security
Administrative Features
API Management and Orchestration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
Building Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Caleb J.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Integrate Anything with Anything without code!
Likeliness to Recommend
What differentiates Zapier from other similar products?
To be honest, I don't know of any product that does what Zapier does. It can integrate almost anything with almost anything else.
What is your favorite aspect of this product?
the fact that I can build back end tools without coding.
What do you dislike most about this product?
The time it takes to set up/test.
What recommendations would you give to someone considering this product?
Stay organized and plan well and the implementation will be easy.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Eduardo B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Zapier makes life easier
Likeliness to Recommend
What differentiates Zapier from other similar products?
I've never used anything similar, Zapier was a delight to connect different apps
What is your favorite aspect of this product?
Enables workers with less technical knowledge to create advanced and automatic connections between different apps.
What do you dislike most about this product?
There isn't any particular thing I dislike about it, it does the job.
What recommendations would you give to someone considering this product?
If you need to connect different SaaS this app is for you, it will save you tons of hours of manual work if used.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Eleanora M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
It makes integration and automation a breeze.
Likeliness to Recommend
What differentiates Zapier from other similar products?
The business challenge I'm tackling is to construct a dashboard for product consumption in Google Sheets. Because the data for product usage comes from Posthog, a data pipeline is required to transmit the data to Google Sheets. It provides a wide range of default templates, which I appreciate because they have helped me become more productive over time. When it comes to logistics, it's a godsend because instead of having to make different connections across numerous systems, I can consolidate everything into one.
What is your favorite aspect of this product?
It's simple to use and allows me to automate activities across many online applications that I use on a daily basis; I can construct Zaps between apps; and I save a lot of time by automating numerous manual operations that I wouldn't perform in a day. Zapier makes it really simple to link with numerous online apps; they have a massive library of suitable integrations that function beautifully inside the UI; I love the fact that I can build conversions from my CRM and send them to Google Ads; it's amazing and requires no coding.
What do you dislike most about this product?
On rare occasions, zaps have stopped working and there is no way for me to know until I check into my account to verify for myself; some kind of notice would be useful. Some programs are not totally interoperable or do not have full API interfaces with other apps; the price is also often difficult to swallow, but it makes sense given the complexity the tool solves.
What recommendations would you give to someone considering this product?
When Zapier detects and channels pertinent material from alias inboxes to the correct audience, it improves reaction times and problem resolution for our business. It's a terrific resource for automating and sending vital warnings to the proper individuals and channels within our business, and it's useful across the Google environment, particularly Slack.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
