What is Zapier?
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
84 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Exception Handling and Notifications
Data Quality Profiling and Cleansing
Synchronization and Replication
Data Security
Data Virtualization
Batch Integration
Metadata Management
Administrative Features
API Management and Orchestration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
Building Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Varun C.
- Role: Consultant
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Automates thousands of tasks with easily.
Likeliness to Recommend
What differentiates Zapier from other similar products?
Automation Easy Configuration There are multiple native integrations. It makes it simple to duplicate Zaps.
What is your favorite aspect of this product?
It is easy to integrate Google Calendar with Jira by using Zapier. It is easy to integrate Excel sheet data into Notion by using Zapier.
What do you dislike most about this product?
You have to dedicate time to debugging. It need a smartphone app to monitor activities and turn automations on and off.
What recommendations would you give to someone considering this product?
Unlimited Automation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Yash W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great for automation, needs more apps & simplicity
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier stands out because it connects loads of apps. Like, more than most others. It's also really easy to set up without needing to know coding. But it's not just that, it's also 'bout how it can do complex tasks, making work stuff simpler for everyone.
What is your favorite aspect of this product?
What bugs me most about this product is the cost. It can get pretty steep, especially for small businesses or folks just starting out. And sometimes, it gets tricky to make it do exactly what you need. Feels like it could be more user-friendly, you know?
What do you dislike most about this product?
It is little bit complex and have no help in knowing which products to use best for my use case.
What recommendations would you give to someone considering this product?
Keep track of costs. Also, explore other options and see what all things you can use before implementing anything. You can also ask for help and the support can guide you for it,
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Inspires Innovation
Caleb J.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Integrate Anything with Anything without code!
Likeliness to Recommend
What differentiates Zapier from other similar products?
To be honest, I don't know of any product that does what Zapier does. It can integrate almost anything with almost anything else.
What is your favorite aspect of this product?
the fact that I can build back end tools without coding.
What do you dislike most about this product?
The time it takes to set up/test.
What recommendations would you give to someone considering this product?
Stay organized and plan well and the implementation will be easy.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
