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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Jessica B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Cheap to implement but hard to mantain

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

Its open source platform.

What is your favorite aspect of this product?

Its adaptability to the network environment

What do you dislike most about this product?

Its data dictionary

What recommendations would you give to someone considering this product?

If your team can handle the implementation, it's a no brainer

Pros

  • Enables Productivity
  • Fair
  • Friendly Negotiation
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Fantastic product

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Respectful
  • Altruistic
  • Reliable

Cons

  • Inhibits Innovation
  • Charges for Enhancements

Luis Felipe C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use and dynamic, I use it every day

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Flexibility and Scalability: Zabbix offers high flexibility and scalability, allowing efficient monitoring of large infrastructures. Comprehensive Monitoring Features: It provides a wide range of monitoring features, covering networks, servers, applications, and services. Community and Support: In addition to the open-source version, Zabbix SIA offers commercial support and professional services for organizations, ensuring specialized technical support and consulting services.

What is your favorite aspect of this product?

open source

What do you dislike most about this product?

I have nothing to complain

What recommendations would you give to someone considering this product?

It's really worth having zabbix in your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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