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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Xavier L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Permanent evolution, keeps improving

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

The solution is coming with a 0$ cost on licences side and already provides an efficient monitoring tool for both network and infrastructure equipment. Zabbix technical and sales teams are even helping you designing the solution implementation without having performed any purchase. The software by itself is a serious and reliable alternative to paying some major monitoring products without needing a large dedicated maintenance team to get it always up and running.

What is your favorite aspect of this product?

The effctiveness of data gathering and analytic treatment to raise the alerts you want is the most useful part of the tool in my opinion.

What do you dislike most about this product?

The outdated feeling of the dashboards is the downfeeling point and needs serious improvments to come out of the box instead being in need to use/develop an external tool to provide "up to date"/"trendy" dashboards to customers.

What recommendations would you give to someone considering this product?

If you want an efficient license-free product able to provide you a reliable monitoring of your IT assets with a low implementation and maintenance cost, this is probably the best software you can find.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Andre B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Complete solution for your IT administration

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

For us it was the price. Really competitive.

What is your favorite aspect of this product?

Ability to integrate with my database and get my network report quick and organized.

What do you dislike most about this product?

The system has so many functions that it is a bit hard to implement

What recommendations would you give to someone considering this product?

Have this installed ASAP. Your visibility of your network will increase and you will be able to take decisions knowing your process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Georgios G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2020

Ideal to monitor everything in your organization

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

The versatility it offers

What is your favorite aspect of this product?

The UI configuration

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

You can monitor everything from a website to the climate of your data center

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Reliable

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