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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Mayara G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

If 100% implemented, is 100% useful!

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

It's free and awesome. Good community suport.

What is your favorite aspect of this product?

Excellent community support.

What do you dislike most about this product?

Not so intuitive.

What recommendations would you give to someone considering this product?

Use it with Docker and DB apart.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manuel I.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Good product but limited features

Likeliness to Recommend

7 /10

What differentiates Zabbix from other similar products?

Zabbix has a variety of resources that help to monitor the network facilitating the analysis of specific variables such as traffic, latency which are vital within an IT infrastructure, the difference with other similar tools lies in that Zabbix has limitations in analysis and warning of network failures, also does not have monitoring functions of mail traffic (SMTP) in order to detect intrusions.

What is your favorite aspect of this product?

Based on the cloud, it saves installation and infrastructure costs, it also allows viewing from any device connected to the internet and monitoring is in real time showing the status of servers and interfaces, which is perfect for the NOC.

What do you dislike most about this product?

Although the graphs are presented in real time, they lack details that can be significantly relevant when analyzing failures in the different nodes.

What recommendations would you give to someone considering this product?

It is definitely important to have network monitoring tools for our IT infrastructure especially if our organization focuses on the operation of the same and the contractual relationship with our customers and the SLA present, for this we must analyze the type of analysis we require and based on this define whether the necessary tool meets our needs or not, in this case the open source tool zabbix meets the functions but falls short in other features.

Pros

  • Continually Improving Product
  • Generous Negotitation
  • Over Delivered
  • Helps Innovate

Cons

  • Commodity Features
  • Charges for Enhancements

Karol B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Reliable and effective open source monitoring".

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Zabbix is a stable and scalable platform, easy to implement, its installation and configuration is smooth and fast, its distributed system and network monitoring are based on web interface, it is effective and accurate, it has excellent repair module, it is open source, it is easy to integrate with other products, it has a robust and easy to use GUI, which facilitates access and allows you to see an overview of the entire IT environment in different ways, it is also based on widgets, graphs and has detailed reports.

What is your favorite aspect of this product?

- It is easy to implement. - It has several monitoring options, from agent to SNMP, TCP and ICMP. - Ease of integration through APIs and other tools. - High-performance real-time monitoring. - Enables data collection and storage. - Its visualization features. - Its repair module.

What do you dislike most about this product?

- The user interface needs a lot of improvements, it should be modernized a bit more. - The reports can be improved in terms of graphics, i.e. they should be more user-friendly in terms of presenting the collected data.

What recommendations would you give to someone considering this product?

If you are thinking of using a monitoring platform Zabbix is an excellent solution, its implementation is simple, its high adaptability and scalability make it ideal for any type of company regardless of its size, with Zabbix companies can monitor virtual machines, services and network devices from servers to databases in real time and allows you to collect, analyze and visualize statistics and performance metrics quickly, also helps you reduce downtime to the maximum as it allows you to identify and resolve faults on the fly ensuring a constant flow in productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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