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Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Willian M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

"Customizable, Flexibe and adaptable".

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

Its simplicity of installation and integration, high customizability, scalability, and open-source nature; Zabbix provides a holistic view of the entire IT environment in a variety of shapes and sizes, making it easy to control and manage; its repair module is extremely efficient, and it integrates with third-party systems very easily and securely.

What is your favorite aspect of this product?

It's simple to implement and integrate via APIs and other tools. I particularly enjoy the variety of monitoring options available (SNMP, TCP, and ICMP) and the ease with which alerts can be interpreted, ensuring a quick and timely response to any possible failures that occur at the time, as well as the ability to customize, which makes it adaptable to any environment or environment.

What do you dislike most about this product?

The user interface should be improved in several ways. I believe that the elements in it confuse when browsing, that it should be more intuitive, and that the visual aspect should be refreshed.

What recommendations would you give to someone considering this product?

Zabbix is ideal for monitoring network devices, servers, services, and even databases in real-time. It will also allow you to quickly and effectively collect, analyze, and visualize statistics and performance metrics. Zabbix is an excellent tool that is highly customizable, flexible, and adaptable to almost any environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jhon V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Monitoring platform adjustable to the needs

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

As an open source platform, it is fully adaptable to the specific needs of each organization. Under this premise, IT infrastructure administrators analyze, model and integrate each of the resources into the tool, and once operational, the platform will provide the required data in a punctual and effective manner.

What is your favorite aspect of this product?

The most relevant aspect and perhaps the most striking for network administrators is the customization capacity provided by the tool, the reports, metrics and alerts are adaptable to the need and oriented to ensure contractual levels of service and quality of the same, thus adjusting these parameters according to the SLA sought.

What do you dislike most about this product?

The time invested in adapting the tool to our own needs was considerable, fortunately we were able to notoriously reduce the annex of new resources to the metrics and reports; but like everything at the beginning it was complex.

What recommendations would you give to someone considering this product?

Open Source monitoring software is ideal for organizations that want to manage their infrastructure in detail because it is tailored to what is properly needed in the organization, all this without thinking about new licenses for each new resource, Zabbix is ideal for small and medium companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carolina R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Good tool, fulfills its function

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

To achieve the monitoring of the different equipment or network elements, the installation of remote agents in each of the elements to be monitored is required. That said, zabbix natively presents limitations in terms of diversity of equipment to be monitored, while for other similar platforms the use of remote probes is sufficient to achieve the required data.

What is your favorite aspect of this product?

The graphical interface is very detailed and intuitive allowing to have clarity on the elements that are the target of measurement, the time scales and bandwidth distribution is correctly distributed to perform an analysis as precise as 1 sec and wide in the range of months which gives a data to determine the trend of the events studied.

What do you dislike most about this product?

Perhaps the only unfavorable point is that the tool requires previous knowledge for its implementation, knowing the infrastructure is ideal to adapt the platform to the needs of the organization and thus achieve adequate monitoring to ensure the contractual SLA.

What recommendations would you give to someone considering this product?

I recommend having robust and solid tools for the analysis, monitoring and control of our network as this avoids future problems and therefore loss of money for our organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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