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Xperience by Kentico Logo Award Winner Product Badge
Xperience by Kentico Logo Award Winner Product Badge
Kentico Software

Xperience by Kentico

Composite Score
8.3 /10
CX Score
8.2 /10
Category
Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

One platform, endless possibilities - All the content management and digital marketing tools you need. Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution.

Company Details


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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

6% Negative
16% Neutral
78% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 79

Content Security

84

Web Publishing Capabilities

82

Management Interface

82

Content Repository

79

Multi Channel Support

77

Translation Facilitation

77

Analytics and Reporting

76

Standard Templates

75

E-Commerce Integration

74

Digital Asset Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Vendor Support

78

Business Value Created

77

Usability and Intuitiveness

77

Breadth of Features

77

Availability and Quality of Training

76

Ease of Data Integration

76

Xperience by Kentico Screenshots

Xperience by Kentico Videos

Xperience by Kentico Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Great all in one CMS w/ many features as standard

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

Liam G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Exceptional DXP/CMS for midmarket target audience

Likeliness to Recommend

10 /10

What differentiates Xperience by Kentico from other similar products?

The Content Hub - allowing for easy content sharing between multiple channels, I don't think this ability in any other platform on the market.

What is your favorite aspect of this product?

Modern architecture, allowing developers to work with the latest .NET and ReactJS technologies.

What do you dislike most about this product?

Native was great in previous versions of the products (Kentico Xperience 13 and earlier), but at the time of writing native e-commerce is yet to be included in the next-generation platform Xperience by Kentico, I have no concerns that this feature when release will meet my expectations.

What recommendations would you give to someone considering this product?

Find a Kentico Gold Partner (https://www.kentico.com/partners/find-a-partner) that is quite high up on the rankings for your country/region. A decent gold partner will be an expert in using the product, and will help you get the most out of the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andre M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Enterprise grade CMS that provides immense value

Likeliness to Recommend

7 /10

What differentiates Xperience by Kentico from other similar products?

It offers enormous amount of flexibility and integration opportunities

What is your favorite aspect of this product?

The Page builder, as its easy for clients to use and understand

What do you dislike most about this product?

I do find that you need a fair amount of configuration to do the basics, I wish it came with more features out of the box. But once set-up correctly its great. It's also fairly pricey.

What recommendations would you give to someone considering this product?

It's a great long term investment for your business, but make sure you're working with developers and suppliers that are the best in class to really get the best out of the product.

Pros

  • Caring
  • Client Friendly Policies
  • Acts with Integrity
  • Reliable

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