What is Xerox DocuShare?
Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
90 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xerox DocuShare?
Pros
- Security Protects
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Ediscovery Audit Trail
File Approvals Esignatures
Workflow Process Automation
Collaboration
Metadata Management
Capture Channels
Search
File Conversion
Access Permissions Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Vendor Support
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Xerox DocuShare Reviews
Tiago Cristo G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Good product for eletronic document management.
Likeliness to Recommend
What differentiates Xerox DocuShare from other similar products?
Easy to setup and integrate on your current it architecture.
What is your favorite aspect of this product?
Easy to setup and install.
What do you dislike most about this product?
Price and hardware power to run.
What recommendations would you give to someone considering this product?
If you have a lot of documents to archive, share and convert its a great enterprise level solution.
Pros
- Unique Features
- Fair
- Security Protects
- Performance Enhancing
Cons
- Less Reliable
- Vendor's Interest First
Wong T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
This is one of the programs that I have recommende
Likeliness to Recommend
What differentiates Xerox DocuShare from other similar products?
I am really happy with the performance I have had with this program, since it has been one of the best solutions I have had at hand to manage and manipulate the high content of my work in a single space, that is, thanks to the help From this program I have found an order and power to work with each of my coworkers without any problem, that is why my experience with Xerox DocuShare has been very good, as well as it is shown as a tool that is easy to access and develop. Of all our information, working together with this program greatly facilitates the operation and storage processes of each of my documents, the final objective of each one.
What is your favorite aspect of this product?
There are many aspects that stand out about this program, but one of the greatest characteristics that has contributed a lot to my work area has been the good work methodology to store and distribute the information and content that we create according to the objectives we have, to What I mean is that Xerox DocuShare has been very useful to be able to manage each of the processes where we inform each of our clients as well as in the work collaboration with our colleagues inside and outside the company, the truth is that this is a one of the best tools I have had at hand to manage the large mass of content that my company generates.
What do you dislike most about this product?
There are few aspects that this program has to improve, it is really good in terms of its functionality, but we cannot deny the weight of the software and its updates have been a problem, with each new update that the program has had it has been much more space it occupies in my system storage, causing other applications and programs that are also important for the development of my work to be affected.
What recommendations would you give to someone considering this product?
This is one of the programs that I have recommended the most, since it is completely functional and meets the satisfaction of perfectly and comfortably managing the information that is handled in each of the projects of my work, the benefit of having Xerox DocuShare has been to maintain control of each of the collaborations and the destination of the mass of content for my clients, co-workers and much more, it is worth having full control of how information and documents are managed in my work department.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Harvey W.
- Role: Information Technology
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2024
Exceptional doc management-process flow platform!
Likeliness to Recommend
What differentiates Xerox DocuShare from other similar products?
For the most part if you are already in the Xerox hardware ecosystems you are natively connected and used to the product structure of services and this is a bonus over the rest.
What is your favorite aspect of this product?
The fact that it comes with a lot of pre-configured process flows and business rules built in that actually get used!
What do you dislike most about this product?
I have at times experienced workflow customization problems and had to reach out to support more than I would have liked. This isn’t really a dislike, but rather something more of an extra step that I experienced once in a while due to intricate business requirements.
What recommendations would you give to someone considering this product?
Conduct a true needs assessment when looking at Xerox and its competition. Some of the other tools over complicate the product offering and it has been my experience that Xerox is more willing to work with you in an a la carte style more than the others. This will help you clearly understand what your organization needs.
Pros
- Caring
- Security Protects
- Helps Innovate
- Enables Productivity