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Xerox DocuShare Logo
Xerox DocuShare Logo
Xerox Corporation

Xerox DocuShare

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Xerox DocuShare
8.1 /10

What is Xerox DocuShare?

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

Company Details


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Awards & Recognition

Xerox DocuShare won the following awards in the Enterprise Content Management - Enterprise category

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Xerox DocuShare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xerox DocuShare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Down 3
Since last award

89 Plan to Renew

Down 3
Since last award

80 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
85%
Conflict Resolution:
90%
Strategy & Innovation:
75%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xerox DocuShare?

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3% Negative
12% Neutral
85% Positive

Pros

  • Security Protects
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 84

ECM Document Management

88

File Approvals Esignatures

87

Ediscovery Audit Trail

86

Search

85

Capture Channels

85

Collaboration

85

Metadata Management

84

Workflow Process Automation

84

Access Permissions Management

82

File Conversion

82

Mobile

79

Vendor Capability Ratings

Average 79

Business Value Created

81

Ease of Implementation

80

Quality of Features

80

Ease of Data Integration

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Ease of IT Administration

79

Vendor Support

78

Availability and Quality of Training

76

Ease of Customization

76

Xerox DocuShare Reviews

Sean F.

  • Role: Public Sector
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

The Gold Standard in the industry

Likeliness to Recommend

10 /10

What differentiates Xerox DocuShare from other similar products?

They are the leader in the industry

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

The costs can be a tad high

What recommendations would you give to someone considering this product?

Make sure you read up on all the instructions, helps with the use

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Fair

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