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Xactly Incent Logo
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Xactly

Xactly Incent

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Xactly Incent
7.5 /10

What is Xactly Incent?

Xactly Incent is sales compensation software that empowers companies to successfully design, implement, and manage intelligent incentive compensation programs. With robust functionality and seamless integration with existing ERP, CRM, and HCM systems, Xactly Incent maximizes the ROI of incentive compensation with improved efficiencies, greater timeliness and accuracy, and plan optimization.

Company Details


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Awards & Recognition

Xactly Incent won the following awards in the Sales Compensation category

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Xactly Incent Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xactly Incent.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

2
Since last award

79 Plan to Renew

6
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xactly Incent?

7% Negative
0% Neutral
93% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Fair

Feature Ratings

Average 83

Regulatory Compliance and Audit

88

Data Integration

87

Reporting and Analytics

82

Incentive Dashboards

82

Multi Currency

82

Incentive Plan Designer

81

Collaboration

78

Commissions Management

77

Adjustments & Clawbacks

76

Vendor Capability Ratings

Average 80

Ease of Data Integration

87

Vendor Support

85

Availability and Quality of Training

83

Quality of Features

82

Business Value Created

82

Ease of Implementation

80

Ease of IT Administration

79

Ease of Customization

79

Breadth of Features

77

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

76

Xactly Incent Reviews

Yang (Jenny) Z.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

There's a learning curve, but mostly intuitive

Likeliness to Recommend

9 /10

What differentiates Xactly Incent from other similar products?

I have only used Xactly for sales and compensation purposes.

What is your favorite aspect of this product?

The dashboard interface.

What do you dislike most about this product?

The process of inserting new employees is a bit cumbersome.

What recommendations would you give to someone considering this product?

The Xactly University training manual is useful. I would like to take more training classes on the product.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

Brandon S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Excellent customer service, great for newcomers

Likeliness to Recommend

8 /10

What differentiates Xactly Incent from other similar products?

Their excellent customer support and the fact that they are always open to feedback and improvement, they try to come up with solutions to your problems rather than outright telling you is not possible

What is your favorite aspect of this product?

The interface is getting better everyday, the team is always reaching out to gather feedback and test new features

What do you dislike most about this product?

I wish it was easier to personalize sales letters and dashboards, currently there is no easy way to differ from their format

What recommendations would you give to someone considering this product?

Xactly is excellent providing support, if you’re not very tech savvy or you’re moving from excel to a CRM is best to get someone to hold your hand and build an excellent experience, Xactly is definitely the way to go if that’s your situation.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Oliver C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use!

Likeliness to Recommend

10 /10

What differentiates Xactly Incent from other similar products?

Intelligent Revenue Platform

What is your favorite aspect of this product?

Integration with Salesforce

What do you dislike most about this product?

Nothing!!!

What recommendations would you give to someone considering this product?

See the rest of the platform before deciding, its a clear differentiation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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