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X1 Search Logo
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X1 Discovery Inc

X1 Search

Composite Score
7.9 /10
CX Score
7.9 /10
Category
X1 Search
7.9 /10

What is X1 Search?

With X1 Search you can instantly search across your emails, attachments, documents, local files, M365 data, including Teams Chats and Channels, and more, and find the exact information you need using a single command, across all your data sources, saving you hours every day. This easy-to-use search application supercharges your productivity for both business and personal use, unlocking the ability to find information no matter where it resides whether its lost in your spam folder, archived in your email 10 years ago, buried in a Teams chat or recently added to your OneDrive or SharePoint. X1 Search does the work for you, faster and far better than any other desktop or enterprise search o

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X1 Search Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on X1 Search.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love X1 Search?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Content Aggregation

90

Synonyms and Stemming

89

Search Query Parsers

88

Results Sorting

88

Multi Format Support

88

Content Analytics

86

Social Network Awareness

86

User interface for search/retrieval

83

Audio and Video Analytics

82

Advanced/Faceted search

80

AI/Machine Learning

75

Vendor Capability Ratings

Average 85

Vendor Support

92

Business Value Created

88

Quality of Features

86

Ease of IT Administration

85

Breadth of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

X1 Search Screenshots

X1 Search Downloads

X1 Search Videos

X1 Search Reviews

Paul C.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

X1 finds what you are looking for

Likeliness to Recommend

10 /10

What differentiates X1 Search from other similar products?

When compared to Windows Search, there is really no other comparison. X1 searches more data sources, more quickly, and finds what you are looking for. X1 pays for itself via increased employee productivity.

What is your favorite aspect of this product?

The interface is intuitive after a few uses, though any new user should go through X1's quick start videos and online help resources. I think X1 has done a good job simplifying the interface as much as possible. This is not just a "one liner" search that a user would do in Window's File Explorer. To get the most relevant search results as quickly as possible, a user needs to be able to "guide" X1 in the display of results. Meaning it would be helpful if the user lets X1 know that the information they seek is contained in an Outlook email, MS Office file, etc.

What do you dislike most about this product?

Speaking as someone who uses the product in both the business environment and the home environment, I was fortunate enough to buy the software for personal use at home before X1 changed their pricing model. I bought a perpetual license, though now X1 has a subscription model only. I would like to see X1 come up with a better way to market to the general public and be able to price it accordingly. Or perhaps sell a version that most home users need (such as one that has Sharepoint features stripped out). Home users don't need to search all of the data sources that X1 provides. I liked the product so much that I bought it for home use.

What recommendations would you give to someone considering this product?

I am scatterbrained. You probably have employees who are digital packrats and their inboxes and HDDs are disorganized disaster areas. Sometimes these are your best employees and you want to empower them and do what you can to enhance their productivity. X1 has done this for me. If I can't find something, I get frustrated and that impacts my mood and productivity too. X1 helps here too. Like I said, I love X1 so much that I spent my own money on it for personal use. It is expensive for home use. Sometimes I wish MS would buy them and integrate X1 into W10. Well worth the price in both business and home environments. I am very happy with X1!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2021

X1 is indispensable.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Operations
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2021

fast and simple

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation
  • Charges for Enhancements