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X1 Discovery Inc

X1 Search

Composite Score
7.9 /10
CX Score
7.9 /10
Category
X1 Search
7.9 /10

What is X1 Search?

With X1 Search you can instantly search across your emails, attachments, documents, local files, M365 data, including Teams Chats and Channels, and more, and find the exact information you need using a single command, across all your data sources, saving you hours every day. This easy-to-use search application supercharges your productivity for both business and personal use, unlocking the ability to find information no matter where it resides whether its lost in your spam folder, archived in your email 10 years ago, buried in a Teams chat or recently added to your OneDrive or SharePoint. X1 Search does the work for you, faster and far better than any other desktop or enterprise search o

Company Details


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X1 Search Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on X1 Search.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love X1 Search?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Content Aggregation

90

Synonyms and Stemming

89

Search Query Parsers

88

Results Sorting

88

Multi Format Support

88

Content Analytics

86

Social Network Awareness

86

User interface for search/retrieval

83

Audio and Video Analytics

82

Advanced/Faceted search

80

AI/Machine Learning

75

Vendor Capability Ratings

Average 85

Vendor Support

92

Business Value Created

88

Quality of Features

86

Ease of IT Administration

85

Breadth of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

X1 Search Screenshots

X1 Search Downloads

X1 Search Videos

X1 Search Reviews

Hitesh M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Its a good one!

Likeliness to Recommend

9 /10

What differentiates X1 Search from other similar products?

Easy & effective

What is your favorite aspect of this product?

Great way to search

What do you dislike most about this product?

More features will improve it in a better way

What recommendations would you give to someone considering this product?

Good product

Pros

  • Appreciates Incumbent Status
  • Continually Improving Product
  • Respectful
  • Acts with Integrity

Rupesh M.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Value for money.

Likeliness to Recommend

8 /10

What differentiates X1 Search from other similar products?

simplifies the way business professionals search.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

Better than its competitors.

Pros

  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing
  • Enables Productivity

david d.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

excellent after care from employees

Likeliness to Recommend

10 /10

What differentiates X1 Search from other similar products?

An excellent customer care rep called Chris Wheaton

What is your favorite aspect of this product?

quick search

What do you dislike most about this product?

renewal cost

What recommendations would you give to someone considering this product?

try the product

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Cons

  • Less Generous