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WPForms LLC

WPForms

Composite Score
7.8 /10
CX Score
7.5 /10
Category
WPForms
7.8 /10

What is WPForms?

WPForms is the most beginner friendly WordPress form builder plugin. Our drag and drop form builder let's you create beautiful forms for your website in minutes.

Company Details


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Awards & Recognition

WPForms won the following awards in the Online Forms category

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WPForms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WPForms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

88 Plan to Renew

2
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WPForms?

7% Negative
5% Neutral
88% Positive

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 83

Drag and Drop Design

87

Mobility

86

Security

85

Field Configuration and Customization

84

Electronic Signatures

83

APIs and Integration

80

Workflow Automation

80

Data Analysis and Survey Function

77

Version Management

76

State Transformation

71

Vendor Capability Ratings

Average 81

Ease of Implementation

88

Ease of IT Administration

88

Usability and Intuitiveness

87

Quality of Features

82

Vendor Support

82

Breadth of Features

82

Ease of Data Integration

80

Business Value Created

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Ease of Customization

71

WPForms Reviews

Alin F.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Really easy to use and implement

Likeliness to Recommend

10 /10

What differentiates WPForms from other similar products?

I really did not try any other product, I found WPForms, and it does its job

What is your favorite aspect of this product?

Really easy to use and implement. I developed my very first website ever for my business and I found really easy to implement WPForms

What do you dislike most about this product?

I've got nothing wrong to say about this product, it does the job I paid for.

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jarrod G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Great Product that Provides Excellent Value

Likeliness to Recommend

10 /10

What differentiates WPForms from other similar products?

I manage a number of different WordPress websites for my employer and having the ability to collect information is vital. I needed a solution that plays nice with WordPress and is intuitive to use. The ease of use as well as the available documentation has WP Forms head and shoulders above its competitors.

What is your favorite aspect of this product?

I greatly appreciate the versatility WP Forms provides, allowing me to quickly customize forms for just about any purpose imaginable. The survey functionality of the program has been fantastic, allowing me to view responses within the system as well as export them to my favorite spreadsheet software.

What do you dislike most about this product?

The one issue I have is a way to block certain IP addresses from completing/submitting a form.

What recommendations would you give to someone considering this product?

While they don't offer a free trial, they do offer a 14-day unconditional money-back guarantee. I would encourage anyone to use the product for 14 days to be able to see the features in action. I understand that they have different levels of membership, so you'll have to decide what features are going to be important for you and your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Essop R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

"No comparison" "User friendly" "Simplistic"

Likeliness to Recommend

10 /10

What differentiates WPForms from other similar products?

Constantly evolving with new and improved functionality. Their service is beyond many other providers. The ease of use is really what they say, drag and drop.

What is your favorite aspect of this product?

When using the same type of field in multiple forms, you can easily specify each of the fields with a unique setting.

What do you dislike most about this product?

An integration between WooCommerce would be appreciated.

What recommendations would you give to someone considering this product?

You have total control of how you wish to setup your form, there are loads of add-ons and it is simple to set up by drag and drop.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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