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Zoom Video Communications, Inc.

Workvivo

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Workvivo
8.9 /10

What is Workvivo?

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organization alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organization is trying to achieve and connecting employees to this.

Company Details


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Awards & Recognition

Workvivo won the following awards in the Employee Communications category

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Workvivo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workvivo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workvivo?

1% Negative
0% Neutral
99% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Caring
  • Saves Time

Feature Ratings

Average 81

Surveys and Polling

86

Newsletter Creation

85

Application Integration

84

Pulse Surveys

83

Single Sign-On (SSO)

83

Instant Messaging

83

Rewards Recognition

82

Emergency Notification

82

Employee Directory

81

Intranet

80

News Feeds, Alerts & Notifications

79

Vendor Capability Ratings

Average 83

Ease of IT Administration

86

Availability and Quality of Training

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Workvivo Reviews

Heidi F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Wonderful networking tool.

Likeliness to Recommend

9 /10

What differentiates Workvivo from other similar products?

It can be difficult to connect in a distant and collaborative work environment. By allowing you to communicate virtually with your co-workers, Workvivo addresses this problem. For implementing all of our business updates, it's a fantastic "real-time" system. Provide welcome updates on paid time off.

What is your favorite aspect of this product?

Encourages peer interaction. Ability to post business updates. Stay informed with company news and updates. The mobile app allows you to post and respond in no time. Email digest options. Combination of text and graphics.

What do you dislike most about this product?

The way images are displayed when we post many photos in a single post.

What recommendations would you give to someone considering this product?

Excellent platform for company announcements, events and staff engagement. Interacting with coworkers by posting, commenting, and liking is incredibly simple. Workvivo is the best employee engagement tool available today.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lin H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A wonderful tool for communication!.

Likeliness to Recommend

9 /10

What differentiates Workvivo from other similar products?

Modern intranet, communications, engagement, and employee app all combined into one simple social experience. It facilitates easy communication between workers in various places and the spread of a kind of "message board" within the company. It has a page full of internal links where we can officially access any site.

What is your favorite aspect of this product?

Increased employee awareness of what we do as a company. It allows you to comment and like posts. Global news and communications. Quick access by link to other corporate applications. Rewards and congratulations. Receive badges. Event option.

What do you dislike most about this product?

Link trees could be shortened or more efficient. The user interface updates quite slowly.

What recommendations would you give to someone considering this product?

We recommend Workvivo because it's easy to use, wonderful for staying connected in the distant world, and a great communication tool that helps us get along better. We post on Workvivo, tag the necessary teams, departments or locations and proceed from there instead of sending multiple emails that not everyone needs to read.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

To make internal communications more efficient.

Likeliness to Recommend

9 /10

What differentiates Workvivo from other similar products?

Workvivo is advantageous for establishing public places for everyone, such as project teams, where you can participate and exchange relevant information with like-minded co-workers, leading to higher productivity. It is useful to use Workvivo to label your items with cultural values so that the workforce can clearly see how daily interactions relate to corporate goals and values.

What is your favorite aspect of this product?

Like Workvivo you can read, post, stream, like, share and comment. Through mentions and links in posts to your business goals and values, you can identify other people. You can designate areas for the community, write articles and announce company activities. To strengthen your workplace culture and foster a sense of community, you can conduct surveys.

What do you dislike most about this product?

It can be difficult to get individuals to read the content they need in certain channels and to remove all posts.

What recommendations would you give to someone considering this product?

I advise using Workvivo to visualize corporate events and actively participate in the conversation. It is also useful for establishing peer-to-peer communication between employees and eliminating internal emails.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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