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Workiva Platform Logo Award Winner Product Badge
Workiva Platform Logo Award Winner Product Badge
Workiva Inc

Workiva Platform

Composite Score
7.8 /10
CX Score
8.2 /10
Category
Workiva Platform
7.8 /10

What is Workiva Platform?

Control where you need it. Automation where you want it. Transparency through it all.

Company Details


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Awards & Recognition

Workiva Platform won the following awards in the Governance, Risk and Compliance category

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Workiva Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workiva Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
92%
Conflict Resolution:
96%
Strategy & Innovation:
92%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workiva Platform?

Chart

Bar chart with 10 data series.
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0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Transparent

Feature Ratings

Average 83

Audit and Compliance Management

90

Workflow Management

89

Reporting and Dashboards

86

Risk Management

82

Incident Management and Remediation

82

Asset Management

80

Threat and Vulnerability

80

Vendor Management

80

Policy Management

78

Data Analytics / BI / AI

76

Vendor Capability Ratings

Average 81

Quality of Features

88

Vendor Support

88

Availability and Quality of Training

84

Ease of Implementation

84

Business Value Created

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

79

Ease of IT Administration

79

Ease of Customization

73

Workiva Platform Reviews

Michaela V.

  • Role: Finance
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Wonderful product for progressive business users!!

Likeliness to Recommend

9 /10

What differentiates Workiva Platform from other similar products?

Very user friendly and easy to navigate through

What is your favorite aspect of this product?

How it is constantly updating based on user feedback and is easy to use

What do you dislike most about this product?

Sometimes there are capabilities that I wish were available but are not

What recommendations would you give to someone considering this product?

A great tool for accounting professionals especially to document sign offs and reviews!

Pros

  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Jiakun Z.

  • Role: Finance
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Very user friendly, fantastic supporting team

Likeliness to Recommend

10 /10

What differentiates Workiva Platform from other similar products?

Intuitive software and helpful technical support team with strong technical skills to solve problems quickly.

What is your favorite aspect of this product?

Easy-to-use interface

What do you dislike most about this product?

Certain function might not be super compatible with word document format when importing files

What recommendations would you give to someone considering this product?

Talk to the client service team about all your business needs upfront. They can provide better solutions or customize functionality that suit your business the best.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Sudhir S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

User friendly product & easy to use and implement

Likeliness to Recommend

7 /10

What differentiates Workiva Platform from other similar products?

Workiva acts both as an office application and a database. One of the salient features of the product is it's core system which is real time and never slows down. As a user one can have real time updates on a particular file from different users globally without facing any slowness or data loss. The data on Workiva is automatically saved without the need of a user manually saving every time. Users can have folder and file level permissions to enable segregation for different functions or teams. The office tools are a very close replica of Microsoft so any user who is versed with Microsoft can easily work on Workiva with little or no training.

What is your favorite aspect of this product?

There are few features which I like about the product - 1) The product is user friendly and can be easily trained to new users which eventually saves time and effort. 2) The security features of the product is very advanced and allows owners to restrict access at a folder, file and to a specific spreadsheet level as well. 3) The "Link" feature enables the users to have data linked so that a single update can 'publish' various documents at the same time.

What do you dislike most about this product?

There are few features where Workiva can be improved - 1) As an office product Workiva can look to have more functions for users. At the moment certain functions are not available compared to Microsoft. 2) The permissions for a new file are not default to users as every new file need to have permissions granted to the users for them to even view or edit.

What recommendations would you give to someone considering this product?

The product has it's own advantages and benefits so do not compare it with a Microsoft as you will not get all the features however you will have certain features which are not available in Microsoft.

Pros

  • Reliable
  • Saves Time
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Generous
  • Under Delivered
  • Charges for Enhancements

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